I signed up with what was then Fidelity expecting the same type of excellent service I received from Geico. Not so! They are disorganized, evasive, and don’t return phone calls. Calls to to supervisors yield no results so you are left to either give up filing your claim (which I get the impression is what they’re hoping for), or brace yourself for a long, long, battle. Shame on Geico for sub-contracting with such an inefficient company. Meanwhile I’m at their mercy until renewal time when I will promptly cancel, remaining at a loss at how they can get away with treating customers this way and remain in business!
This complaint and/or review was posted on HolySmoke.org on 06:00 am, December 22, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/stillwater-insurance-group-inc-review-3/.
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