I got caught in a situation between Cheapo Air, American Airlines and Stonebridge Casualty Travelex insurance. No one wanted to take responsibility for the coverage I paid for to help me with several things: 1) I got caught in the snow storm in Dallas on the way to Philadelphia to deal with my dad in hospice. 2) Because I did not have original receipts just my debit card proof of purchases I was not reimbursed for cab ride or breakfast,lunch and dinner. This amounted to a measly $65. 3) Because my dad did die a few days later and I had to stay for the funeral, I was denied reimbursement of a $967 ONE WAY ticket to return home since I had to stay over 2 more days. AND the return ticket was useless so I was out the $967 and the cost of the original return ticket which was $314. 4) Then the airlines AND Cheapo air stated that they would give me a $314 credit. To use this credit, there would be a $200 penalty, leaving only $114. AND that $114 would have to be used ONLY to return to the original destination where I no longer live. WHAT A JOKE! American Airlines and Cheapo Air got away with RIPPING ME OFF for the last time. I will no longer use either! .
This complaint and/or review was posted on HolySmoke.org on 16:45 pm, November 18, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/stonebridge-casualty-review/.
The reviews & complaints posted about Stonebridge Casualty was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Stonebridge Casualty as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.