The tiresome task of shifting and moving home as well as my business required a large place for storage. Thus, I decided to use STORBOX Self Storage. We chose a room which was the size of a 2 car garage and it was enough to store business inventories. The period was for a month and this seemed to be a suitable place. The whole of my factory inventories was stored and the storage staff provided their lock. Despite us purchasing our lock, they did not allow us, they used their lock and gave us the key. This act was something to doubt upon but we did not pay much heed as such a big storage centre would not be a bad choice.
The roof of the rooms was a wired mesh. A theft was not impossible but quite improbable due to the roof. For a month we were relieved regarding the inventories. After the entire shifting process was over, we went to collect our possessions. Since we did not have the goods, our business was also at a standstill for the entire time. When we went to collect, we were informed that more than half of the stock was stolen. In such a state of shock, we did not know how to react. Not only were they stolen, but this was an immense loss to our work. This would cause our business to stop for another few months as the number of goods was in bulk. It was not possible to buy such a large quantity in a short period again.
We questioned the workers and their boss and they said they had no clue regarding anything. We were frustrated as they did not even have cameras to check. Another fear came true when we found out that the theft had been through the roof. The mesh wires had been pulled apart, enough for a person to jump inside and steal the inventory and leave. A long argument had taken place with the security guards as to why they were so careless/ irresponsible. It could also be that they were helping the stealers. There was no compensation for money from the storage but we had to pay them for their service. This was one of our life’s worst mistake.
STORBOX storage is a place where thieves can easily steal your belongings. Not only that, they have their locks which are another easy way. Using their lock in a way is like making our goods accessible to them. This wrong system is not at all customer friendly. Another thing to understand is that the burglars entered the storage room with the help of duplicate keys. I would not even give this place one star. Everyone should do themselves a favour by not visiting here. It’s extremely unsafe and unreliable. Keeping our goods and valuable possessions here means risking a lifetime of earnings. STORBOX is extremely useless and there is no need of coming here if such drastic situations take place.