Stripe accepted to process a credit card payment and failed to transfer in the promised timeframe, followed by canceling our account. On 06/21/2015, we set up an account with Stripe to process credit card payment. There is a 7 day waiting period for transferring funds from a newly established account. Stripe processed a credit card payment for $92,994.20 and displayed that the funds will be transferred on or by 06/29/2015. For this transaction they took a $2,697.13 processing fee for themselves. The problem is that it’s now the end of 06/29/2015 and the money is still not in my account, on their website it still shows the money is pending transfer, I have contacted them three times in the last 48 hours and have NOT received a single response. I have supplied all their requested paperwork and they didn’t even have the audacity to hold up their end of the transaction. They took a $2,697.13 basically for nothing, as they have already collected interest on OUR funds that they still have not transferred to us. Where’s the money?? .
This complaint and/or review was posted on HolySmoke.org on 20:38 pm, January 06, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/stripe-com-review/.
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