May 9, 2014, my husband and I went to a presentation and was shown slides and advertising with the Savon Resort logos, I was even given paperwork with the better business rating for Savon Reorts. I questioned the paperwork we were given with Summer N Company logo. We were promised, and I purchased, access to savon resorts site for discounted travel for $3593.00 May 10, 2014 I get a welcome call from Jill Wilds. She said I would be getting my password to access the site by email. I told her I was excited to search for our next trip and see how much we could save. May 13, still no email with instructions to access to any site. I call Jill at 3:30 p.m. PST. I alert her that I still have not been able to verify the promises made to us at the presentation and I want to cancel my membership now, if she is not able to perform. She gave the phone to her boss( who just happened to be in the car with her) he told me to wait until I had access to the site before I cancelled. He assured me I would be happy with the savings. May (email address removed by HolySmoke.org admin) 2:35 pm PST I get an email from (email address removed by HolySmoke.org admin) notifying me my account has been activated. I start to look for “the deals”. I search airfares and get directed to the Kayak website! The next day My husband and I call the reservations number to search again, it takes two days for them to respond. We search the hotels they came up with and find the same ones and same prices on Travelocity! Even the same pictures! I text Jill Wilds a few times asking for assistance since I’m not seeing the savings I was promised. After a few more days of searching and comparing and much frustration, I send SummersNCompany a notice to cancel and I notify my credit card company. 5 months later, my credit card company calls and says the Merchant is disputing my cancellation because they did not receive my cancellation within the time frame of the contract. I feel the representatives purposely delayed activating my access to the websites so the time frame for me to cancel would expire. I acted in good faith and allowed them the opportunity to prove to me they could live up to their promises. They could not perform. .
This complaint and/or review was posted on HolySmoke.org on 19:29 pm, July 15, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/summers-and-company-llc-review/.
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