– Registered TU200 on April 5, 2019 but was not able to avail the unlimited chat and facebook – Contacted support on April 7, 2019 and was told to wait for 24 hours however no update. – Called back on April 8, 2019 and was told that they can’t do anything until the investigation is completed. – This is not acceptable! I paid for the service in which i was not able to avail. I was told that possible reason is that over used of DATA. I am a TU200 user for more than a year already and my DATA is always turned ON with no problem. This is something to do with your system!
This complaint and/or review was posted on HolySmoke.org on 10:24 am, November 22, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/sun-cellular-digitel-mobile-philippines/.
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