I’ve been going here for a couple of years for a quick wash (even though they do a crappy job). so far I’ve had my truck scratched, Metal valve stems stolen, a small scratch on back window (1/2″), vinyl lettering power-washed off (when I told them NOT to power-wash the lettering) and usually they don’t get all of the dirt off. 17 days after I got new ceramic tint installed, I took it in for a wash and told them “Do Not Touch The Inside Windows Because of New Tint”. When I looked up, I was 3 Mexicans wiping down the inside windows with dirty towels! I noticed that my newly tinted windshield was destroyed by scratches and scratches also on the passenger window. I filed an incident report and the manager & workers all gathered around saying ‘no on touched the windows (even though I saw them AND the inside windows were now clean of dust??? Nobody contacted me as promised so I had to track down the regional manager “Stacy” (in arroyo grande). She stood up for the employees and called me a liar when I said that I saw the employees cleaning the inside windshield. She said that she’ll get me a credit for a free car was, BUT she said that the employees at the car wash did NOT clean the inside windows (she wasn’t even there…WTF! She stated that Sunset North would NOT take responsibility for their employees damaging my ceramic tint. When I asked for their insurance company name & phone number, she refused to give it to me. The Regional Manager (Stacy) is as much to blame as the employees. The experts that installed the special tint said that it was wiped with something abrasive such as dirt particles in the towel or scratched with a ring. I always see the lying Mexicans at Sunset North Dropping the towels then using it to clean peoples cars. Cost to remove the damaged tint & replace: $394.00 Plus, a missed day of work: $300.00 (minimum) to $650.00 Sunset North has many complaint on Yelp, Even cracking another customers windshiel (twice). Stealing metal stem covers from tires? Not admitting that you damaged a vehicle? Nothing but a bunch of lying, thieving Mexicans….. typical of that culture! .
This complaint and/or review was posted on HolySmoke.org on 05:32 am, September 30, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/sunset-north-car-wash-review/.
The reviews & complaints posted about Sunset North Car Wash was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Sunset North Car Wash as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.