Chronic Action Sports Limited contracted with James Klein aka SUP Products to produce for us private label Stand Up Paddle Boards for our initial order of 25 Stand Up Paddle Boards. We sent SUP Products a cashiers check in the amount of $10,000.00 dollars this month August, 2014 followed by a wire transfer of $15,930.00 this month Aug, 2014 a total of $25,930.00. James Klein stated via phone conversations and emials that the boards were made and ready to ship Friday Aug 29th, 2014 and being shipped FedEx to Orlando Florida for our Trade Show (Surf Expo). James Klein emailed us a FedEx BOL and stated on the phone with us that FedEx had picked up the shipment late Friday Aug 29th and was enroute to be delivered to us and arrive on Tuesday Sept 2nd in Florida at the trade show address for our on water demo Wedmesday Sept 3. No delivery on Tuesday, we contacted the head of Fed Ex frieght dept. they had no knowledge of the shipment or BOL, we got Jame son the phone in a conference call with FedEx they told him straight out they had no knowledge of shipment and that SUP Products had not shipped with FedExx since June of last year. James Kline then sent us an email stating that it was USF Reddway that picked upi the shipment and it would arrive on Thursday Sept 4th, (we have missed the open water demo at this point and have no product for the trade show) we contacted the head of freight shipping with USF Reddway they had no knowledge of our shippment and stated that they do not ship to Florida! It is now Friday Sept 5th and no product. We received a email from our finance department stating that James Klein contacted them and said the boards had been shipped and delivered to the address…clearly not…we are here and have every head person that is here with GES and Surf Expo involved in this matter and nothing has been recieved at this point. This guy James Klein and SUP Products is a crook straight up fraud…Do not do busines with them…we are taking serious legal action against them and him right now Sept 5th. If you have any questions
This complaint and/or review was posted on HolySmoke.org on 07:52 am, September 19, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/sup-products-review/.
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