Yisennia said yesterday that she’d call after “researching” my claim that I hadn’t used their services since January 2014 on one account, and May 2014 on the other. No call. So I called her office. “Sorry, Yisennia is on a conference call and she can’t talk to you now.” OK. “I’ll hold until she’s available.” “Sorry, we can’t do that.” “OK. Transfer me to the owner.” Elvia tells me the owner is on the same conference call with Yisennia, and that she couldn’t possibly interrupt them. Fine. I tell Elvia I’ll hold until either Yisennia or REZNA AMIRREZVANI, the owner, are available to talk to me. Elvia tells me that’s not possible, and that Yisennia is still “researching” my fraud claim and that she will call me when she can. Stay tuned! .
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