I was following a link to guard my computer from malicious intrusion in my Windows XP OS after the end of its support. The product from this company is virus software. I decided to purchase but when I entered my credit card information it gave a message ‘Not authorized””. I know had the funds in my account soi I tried entering my credit card information again, very carefully with the same result. I thought well maybe I made typo twice and tried a thrid time – same thing. They had a 30 day trial, and the first run of this program seemed to find all kinds of trojans and malware my other virus software hadn’t. So I tried the 30 day trial version. It was disaster. It removed files from standard functional software applications critical my use of my computer. So I had to do a system restore and re-insatall a cople applications. I thought, well it is a good thing the payment didn’t go through. However, I checked my on-line bank statement and there was their charge. I never received a product key, only messages stating my payment had not been authorized. I sent them an email asking for a refund and received a message that was totally irrelevant to my issue. I will file a claim with my bank and will stay away from this company and would suggest you do the same. I also wrote to PC Magazine, since that is where I got the link and told them of this issue and that they should check out their recommendations more carefully. I have always trusted their advice and I will give them a break this time, but not a second time. .
This complaint and/or review was posted on HolySmoke.org on 22:05 pm, December 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/surfright-review/.
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