Susan Freed

Susan Freed Review

Reviews: 1

1 RATING
(1)

Total views: 4051

Published: 24 October 2018

Posted by: Anonymously

Susan Freed, I really do not like her or this company. I discovered they were overcharging me & had me getting pest control services I didn’t need. I was going through my bank statements one day & I found out I had already paid for 2 quarterly pest control services twice. My bank had showed the transactions processed and cleared. I called to find out why they double charged me for services. I asked for a refund. They refused to give me a refund and they didn’t have a valid explanation to give me other than the typical “computer error” excuse. It has been over 8 months and I never ever received a refund from them although I discontinued my pest control services with them the same day I called about being doubled charged. I was a loyal customer for almost 2 years prior to this event. I can’t believe they ripped me off like that. In my opinion, Susan Freed is a nice person overall, but I think they do predatory business by taking advantage of your trust and your lack of understanding about pest control. .

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