T.J. Maxx

T.J. Maxx Reviews & Complaints

Reviews: 52


Total views: 4181

Published: 02 November 2019

Posted by: atlanta123

10/06/ 2009. I been shopping at TJ Maxx for the last 15 years and had the best customner service anywhere till tonight. While shopping at the Bangor Maine store, I was trying to pick out some diffrent outfits, it was in the last hour that they were open, They had maintenance crew out moving all the racks, everytime I went for a rack they would shove it out of my way and take it stuffing them all in one corner where I couldn”t access anything, while in this same time some lady would bellow out on the intercome please hurry an make y our final selections and bring them to the front reminding me every 5 mins they were about to close. These people giving me dirty looks. So at the end of the night I found a few items and the manager MITSY gave me a hard time about trying them on and when I needed a diffrent size she stated “sir we are closed” in a very rude disrespectful tone. So I was unable to make my purchase. Then on the way out she pushed us out the door and locked them behind me. Further more giving me more dirty looks like how dare i even be there. In All the years I have shopped at TJ Maxx the entire staff has always been excellent. But this one incedent with this one lady, has put a bad taste in my mouth, I don”t think I have ever felt that humilated in all my life. For the record, I have spent nearly a grand a week at this store for a long time, an always enjoyed my experiance there. Untill this evening this evening this Manager named Mitsy, they called her was one of the rudest people I have ever met. Very poor customer service, and people skills I have ever seen. Tj Maxx and Marshalls is”nt the only game in town, dispite good name brands. I will be bringing my business to Burlington Coat Factory, which has excellent name brands AND customer service. I will make sure my co horts and affiliates, bring there business elsewhere as the result of this one person. Furthermore, I am not one to come on to these complaint sites, but this business, needs to know that this person has no business in customer service and tonight I felt like the whole time I was there, I was more of a bother to them, and didn”t belong.

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