Some have experience, but they are way too slow to enter your orders and listen to you. Two problems in 1 1/2 months. Sell order in for stock, approved by management, computers froze @ TRP cost us $32k. Management said too bad, said they would give us 3 free trades, big deal, didn’t even honor that, only gave us 2 free trades. Second issue; called in a sell order @ a specific price on 12400 shares. Rep didn’t listen even though I said specific price no less than 3 times. Asked me if it was a limit or market, I said with 12400 it won’t all sell at limit, too many shares. She executed all shares at the market price at the time, not my sell price. Rep tried to bust the order, they told her they wouldn’t. Another rep tried, same result. Upper management said they will retrain employees, didn’t care about our $37.7k loss, didn’t offer anything to compensate us. They could have busted the order, but chose not to. I have accounts @ WF Advisors and Fidelity, no problems with either of them… STAY AWAY FROM THESE A-HOLES! .
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