I arrived at the home on Wednesday the 17th of July. The address of the vacation property is xx Delano Street in Van Nuys California. I rented it through the online service Trip advisor and it was rented to me via email correspondence by the property’s owner, A Ms. Tali Atia. At the time of the booking, she had hidden her phone number. I had booked and pre-paid $545.00 to stay through July 21st. The home was run down and filthy. The worst part was that the entire home was infested with roaches, both dead and alive. It was disgusting! I had no choice but to sleep there that night as it was too late to move somewhere else and I could not get in touch with Ms. Atia who is the owner. I could not sleep because I have an insect phobia and I could hear the cockroaches scurrying across the floor by my bed. I finally was able to communicate with her through email late the next afternoon as she had not given me her phone number. I now understand why! Ms. Atia tried to convince me to stay at another of her rentals located just a few blocks away. I told her that would not work. I had booked and already checked into the Holiday Inn Express, which is also located in Van Nuys. I have repeatedly requested a refund of the $70.00 cleaning deposit plus the $344.00 I was charged for the four nights I did not stay in the vacation rental due to the cockroach infestation. The total amount I am owed is $414.00. Tali Atia has refused to refund my money. She does not return phone calls or emails. Do not book a vacation rental or any property through this woman. I now have her phone number which is 818-322-8254. She is unprofessional and a Rip-Off artist. I have traveled all over the Country and been to some poor areas. This home was falsely advertised. So if anyone is considering renting a vacation home, stay away from this Fraudulent Owner and her decrepit run down, cockroach infested ghetto properties. Disgusted in California, Ms. Lin
This complaint and/or review was posted on HolySmoke.org on 01:08 am, May 03, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/tali-atia-review/.
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