After four years of faithful and timely online billing and payments on my Target account, I discovered while reviewing my credit report that Target had reported a delinquency on my account. I contacted customer support and was told that three notices had been emailed to me regarding a purchase I made on October 30. I explained that I had not received any of these notices, which is odd because I always received them before. Granted, I should have realized the bill was owed and checked on why I had not received it, but over the Christmas holidays I made countless purchases online and in-store and relied on billing statements to make payments. In addition to the purchase I was charged two $35.00 late fee and interest charges totalling $66.04. I paid the charges since I was informed that after one month, Target does not permit “courtesy” charge removals. The support rep insisted the emails had been sent and not returned by my email server. However, she did offer to begin text notifications and paper billing (why not before?). So, after reviewing my InBox, Junk, Deleted folders and email settings, I contacted TW Roadrunner to have my account checked, and they verified that no email had been received from Target. Apparently, I’m not the only victim of Target’s shady billing practices. Needless to say, I’ve cancelled my Target credit card account and will no longer do business with this ripoff company! .
This complaint and/or review was posted on HolySmoke.org on 18:16 pm, June 07, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/target-review-2/.
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