I filed my taxes over 60 days ago my check was supposed to go to my bank however it never made it. I tried tracking it down several different ways and tit was impossible . Several hours on the phone with the irs. Then finally found a place it might b tax product group who turbo tax uses for there fees and direct deposits. First attempt to contact them I was on phone with lady who denied check being in there possession then denied me to talk to any supervisor on the phone for over 50 min asked 9 times .Finally I called back confirmed my money was there. They said thank you and to call back my $ would be mentioned back to me at my address it should’ve been sent back to its immediately that was over 12 days ago they cut check to irs. Irs said this should’ve been contacted immediatly upon bank rejection that it should be sent to me. That tax group was unethical and should receive interest for time they have had check I asked numerous times to talk to superiors never getting anywhere. They still have money .
This complaint and/or review was posted on HolySmoke.org on 00:18 am, April 29, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/tax-product-group-review/.
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