Tele-Data Solutions

After many complaints, they only issued the credited for the first month.

Reviews: 1

1 RATING
(1)

Total views: 70

Published: 07 August 2019

Posted by: Anonymously

Tele data solutions were founded in 1981 and are currently located in Union, New Jersey, USA. They are responsible for programming, installing and supporting VoIP phone systems for small and large enterprises. Tele data solutions are a provider for cloud communications and customer engagement solutions. It provides voice, video, chats services to different businesses. Companies like Tele data solutions are scamming peoples. Their website claims to have one of the best service providers as they have over 35 years experience in this field but lately, customers have reported them negatively in terms of their service, their onsite installation, their end-user training, project management, post-installation support. I also had a painful experience with these people.  These reviews show that Tele data solutions are not keen to solve customer problems and there only focus is to make money out of the customer’s pocket. By far customer are now showing their concern about the services Tele data solutions is providing as they now want to switch to other service providers are they are less expensive and much cheaper.
If a customer is not satisfied then he will probably go to switch to other service providers. I believe they have the worst customer service as Tele data solutions didn’t send anyone to inspect the problem I was facing. I was very disappointed with the service I had. I have changed to other service providers.
Tele data solutions have defrauded their customers, tried to lie to them and make money from their pockets. One of the customers who have a business and have availed the services of Tele data solutions claim that they cut his phone services by mistake which did not restore for the next 3 days, costing customer thousands of dollars in loss of business. When customer inquired from customer service about the compensation of loss they firstly didn’t answer him for 2 days until they answer him and didn’t cooperate with him. Their manager refused to compensate for the losses he faced and also refused to give his superiors name and number. He has been disappointed because of their services and has asked Tele data solutions to compensate for the losses for him.
Your company should be customer friendly and your customer should be satisfied with your customer. One of the customers referred to them as crooks and cheaters. He said that Tele data solutions didn’t send any renewal notice. Secondly, he urged that Tele data solutions are charging too much for contract cancellation. Companies like Tele data solutions are referred to as cheaters and liars because they are keen to have your money rather than delivering quality services.
One of the customers reported that before choosing Tele data solutions as his first VOIP provider as they had good reviews he says that his experience was horrible. He said that they starting charging his account the moment he signed his contract with them even though they didn’t even use their services for another 4 weeks.

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