I received dental treatment from Terry Gomez. She was impatient, not encouraging and of no help to me, during my visit. I expected a calm and relaxing atmosphere; it disappointed me when staff members made me feel nervous. I had a jaw problem and needed x-rays to show the specialist. The procedure should have been quick but at Terry Gomez’s clinic, it was uncomfortable to have the x-ray and it was a slow process.
My questions were not answered about the x-ray and of the dental examination for the structure of my teeth. The unfriendly staff made me feel less confident and less hopeful while I waited for the x-ray results of my jaw.
Everyone had their noses in their work and didn’t show interest in providing me with information as I had asked staff members. I wouldn’t make Terry Gomez DDS PC my permanent dentist, she showed no attention to patients and the care of patients.
They didn’t pay attention to me, and I was not impressed with the lack of care the staff showed to patients.
There is no professionalism in patient care, I experienced a cold welcome and at the front desk was a not so well-dressed receptionist who shared small conversations with me. I felt rushed from the X-ray room and straight to the outside of the waiting room.
At Terry Gomez DDS PC, the dental treatment is quick, as I sat on the highchair with the bright light in my face, I felt cold and hesitated to go through the exam. I waited impatiently for the exam to be over before I rushed out of the dentist room.
The staff members are not well-trained for dentistry treatment. Patient care is important, and not given here at this practice. My experience was uncomfortable, unpleasant and uncared for at Terry DDS PC.
I was concerned about my quick exam and the less caring staff I had to put up with at Terry Gomez DDS PC. No knowledge of my x-ray and of the structure of my teeth as shown on the chart. The dental care is poor, and this practice doesn’t take patient care to heart. Regarding my dental chart, the x-ray looked fine.
The problem I faced at the dentist room enlightened me on the low concerns of patient care at Terry Gomez DDS PC. Staff members are unpleasant, insensitive and not careful with clients.
The visit to the dentist is not always an enjoyable one. An ordeal at the dentist made me feel anxious about a simple exam. No great results for me from an x-ray to see the teeth structure because the dentist lacks communication skills. It is not a recommendation for others in need of a dentist. At Terry Gomez’s clinic, the negative attitude didn’t fulfill my needs with perfection.
They don’t answer every question a patient needs to know and don’t make patients feel comfortable during procedures.