$214.00 Act/Sat college test prep series. Was given 100% satisfaction guarentee. Guarentee my child would improve 4 points. He did not.I tried multiple times calling the [protected], I just get the same recorded voice.So, I sent information certified to the California address. US Postal service said they”ll leave certified slip to notify them within 10 days to pick up what I sent. Well, no pick up & no call. Mr. Patrick Davies failed to finalize the deal. Lack of customer service here. A scam indeed. I will let a lot of people know about this one!!! Taken advantage of our children should be a crime!!!
Consumer Reviews and Complaints
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Test Prep Services Industry Company Reviews & Complaints
After my son took a practice sat test at his school, I was phone about test prep materials that could help him. I was told that if I was not satisfied with the materials, I “must” call before 30 days have passed to return the materials for a refund of the nearly $180 cost. Additionally, there would be access to a website which would be free during the first 30 days, but that would automatically be charged $54.95 each month thereafter. The materials come packed with letterhead sporting a eureka one-on-one review, llc logo, but upon calling eureka for the refund, they state that they do not charge people for the materials and that they do not conduct business in this fashion. A smaller card without any kind of a logo inserted with the eureka materials states that “test prep services” is the company who evidently has charged me and is conducting this concerning practice. After I called today, I was told I was past the 30 days (I wasn”t… ) and after much discussion, two offers were made for my refund: 1) $139 for a “processing & restocking fee;” and 2) $100 if I just wanted to hand on to the cds anyway. Clearly, something is wrong here.
Test Prep Services Industry Company Reviews & Complaints
Do Not Buy from this company…They are fraudulently selling outdated software and will not honor their return policy. The CD set they are selling is only compatible with Windows 98/XP 32 bit machines. They have no software compatible with Windows 10 or 64 bit machines. The software will not run correctly and they will not honor a refund based on false advertising. (The software also appeared to have been used previously…). The company representative was very rude and hung up on me when I mentioned the BBB. This is very disappointing from an organization that is suppose to be educating youth!
Test Prep Services Industry Company Reviews & Complaints
DO NOT BUY Ok, damn, I really wish I had googled this company before I gave him my credit card. Sure he sent the test cd’s but as soon as I say that it was windows vista compatible, and the copyright was [protected], I knew I was probably out my 215 dollars. The call seems so genuine, and the “oh I forgot to mention the 15 dollars for shipping” should have sent up the red flag. There is no www.testprepservices.org so pretty much all of the phone scammers promises are garbage. I disputed the charge on my credit card in hopes that I’m not out the 215, I’ll be glad to send these garbage CD’s back to them, I’m afraid to put one near my PC. DO NOT BUY
Test Prep Services Industry Company Reviews & Complaints
Dont work for testprepeservices.Org! They have you calling the same people over and over again even if you disposition the calls as ‘not interested’ or ‘dnc’. Ira pupko and kristie whitfield keep telling you that you can earn a good living selling their crap and spinning their lies. Then when you do make sales there’s no guarantee you will ever get paid for your time/sales. Only ira and kristie will know how many customers and sales reps they have ripped off. The sales reps are not able to talk to each other so its the perfect scenario for a con man to rip off his reps. Don’t be fooled by them, stay far away unless you like working for no pay and selling a bogus service. Shame on ira!
Test Prep Services Industry Company Reviews & Complaints
I actually do not have a complaint because I was really satisfied with Test Prep Services.My son and daughter both used the study program and from the second week of using the tutoring cd-rom”s we were already seeing improvements in all the subject areas of the test.For 199.00 for two students to be enrolled in a prep course is unheard of.Im not sure why people are complaining, possibly they did not follow the directions in the box when it got there or did not follow the website.Anyways both of my kids scored much better after using this program!Highly recommended
Test Prep Services Industry Company Reviews & Complaints
I got a call from test prep services telling me that my child was interested in their services. I decided to order it. More than half the disks didn”t work on our computer. I called and left a message, they returned my call while I was gone and left a message saying that my trail was up but that they could send me a different program to replace the ones that weren”t working. They claim you have a trial period starting from the day you receive the product. I called before that time was up. According to them they allow 5 days for the product to get to you but it doesn”t matter if the 5th day is a sunday it still counts. So they only gave me 4 days for shipping but I know it didn”t come in the amount of time. I emailed back and forth with mike burch or mike long (His email has both names) arguing that I was still within my trail period. There was no way for me to prove when it came because I was on vacation and there was no tracking number and I didn”t have the packaging anymore to show when it was mailed. But I know it didn”t come in those 4 days. Mike said they would send me the other program. After 5 days I told him that I hadn”t received the new program and that it proved I didn”t receive the first program in that amount of time. His reply was that I never agreed to them sending the new program and that I was rude to expect it in 5 days when this was a totally different situation. That he was going out on a proverbial limb for me and talk to his boss, but he generally save those for people who are polite and nice. I never heard from him again even after replying asking if I was going to receive the new program. I decided to call my credit card company and opened a dispute. The rep could not believe the way that he treated me by telling me I was rude to expect them to live up to their claim that I received the first set in 5 days. I checked on my dispute this morning, I won the dispute and I have received a full refund. Thank you discover card for sticking up for me. Stay away from test prep services!!! They are scamming people left and right. Their program might be good but as you can see from other posts a lot of people get programs that don”t work and if you want to send it back they give you the run around, claim you are past your trial date even though you aren”t and want to claim you are rude for sticking up for yourself. Learn from all of our mistakes.
Test Prep Services Industry Company Reviews & Complaints
I have had a similar experience to all of you here! Someone called and told me my daughter had requested the information. He high pressured me into buying it. It took me 4 days to finally get someone to call me back to get a return authorization number! When I told him I wanted to return it he accused me of hindering my daughter”s success on the ACT and SAT tests!! I returned the package and now he”s saying he never received it!! What a scam! I wish I had seen this website before because now I will never get my money back!!
Test Prep Services Industry Company Reviews & Complaints
I need my RAN to return the dvds. My son cannot take the SAT. I have been trying to reach you for more than a week now. No call backs or emails. Order Information Description: The Comprehensive Test Prep Pyramid Kit Invoice Number [protected] Billing Information ADRIANA LEIBOVICH 6435 SW SCHOLLS FERRY RD PORTLAND, OR 97223 USA [protected]@hotmail.com [protected] Shipping Information ADRIANA LEIBOVICH 6435 SW SCHOLLS FERRY RD PORTLAND, OR 97223 USA Shipping: USPS Priority Mail $14.95 (USD) Total: $214.90 (USD) Payment Information Date/Time: 13-Oct-2016 9:13:22 PDT Transaction ID: [protected] Payment Method: Visa xxxx2455 Transaction Type: Purchase Auth Code: 013147 Merchant Contact Information Test Prep Services Temecula, CA 92592 US [protected]@testprepservices.org
Test Prep Services Industry Company Reviews & Complaints
I responded to advertisement on craigslist for phone sales. The two (2) individuals, mike long and ira, both refused to provide a company website, documentation for new hires, etc, when I asked. Ira’ s response was to refer to me as a “f… ” weirdo, via a text message, for requesting this information. As a result, I have alerted craigslist that this company appears to be fraudulent.
Test Prep Services Industry Company Reviews & Complaints
I too have the same problem – I was told I would have 30 days to evaluate product and could return for any reason and receive a full refund less $14.95 for delivery. No mention was made about any restocking fee. Our son, as senior, has decided he is not going to retake the act test and therefore we do not need this product, I am within the 30 day time limit and have sent two emails and left 2 telephone messages, but had no response whatsoever. I have now contacted my credit card company to file a dispute and have found out that it is a paypal transaction so I am contacting paypal to file dispute… Beware!