Bradford Exchange sold a ring for $348. That is cheap and not even the quality of others I have purchased there for $99. I have purchased many items from them and even to keep my repeat business they are not willing to make an exchange or adjustment on this inferior merchandise I spoke to there customer service dept on 5/22/10 regarding the poor quality of this merchandise and since I was outside the 120 day return policy, I was refused. Then explaining that the ring was purchased for a wedding and just recently worn, that they should honor the exchange. The associate asked a supervisor and I was still refused an exchange. I have spent over $1000. On jewelry With this company and will not purchase from them nor recommend them to anyone else due to their customer service and strict and unfair exchange/return policy.
This complaint and/or review was posted on HolySmoke.org on 12:27 pm, January 09, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-bradford-exchange/.
The reviews & complaints posted about The Bradford Exchange was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about The Bradford Exchange as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.