According to The Car Place’s website, “All cars are safety checked, fully serviced and come with a 60 day warranty. We do complete rigorous safety checks to make sure our cars are in top condition.” The car I bought from them had passed emissions, yet the day after I picked it up, I had the check engine light come on due to emissions related issues. I had the problem fixed on my own. The second, and more concerning problem has to do with the fact that they sold me an unsafe car. When I put gas in, there was a strong fuel smell inside and out. I came to find out that there was a hole rusted through the gas tank, and it was leaking gas. That’s a serious issue, I believe, that should have been found during the safety inspection. I also had that fixed, by replacing the gas tank, on my own. The third problem I have with them is that they charged me $199 to go to the DMV to transfer the plates over, and they didn’t do it. I was called an hour before I was supposed to pick the car up and told that “the DMV couldn’t read the insurance information” so they couldn’t register the car. I was given three options. 1: Get a new card to him and wait until Tuesday. I was supposed to pick it up Friday. 2: Get a new card and go to the DMV myself. 3: Put my plates on, bring the car home, and go to the local DMV. I got a card and went myself. He then refused to refund the charge, saying “he did the job.” I have since disputed the charge, and he changed his story to say “(I) owed property taxes, so they couldn’t register the car” I have documentation to show that is not the case, and am sending it to the credit card company, It’s included here because I think that this is all poor business practice and should be known
This complaint and/or review was posted on HolySmoke.org on 00:29 am, December 14, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-car-place-review/.
The reviews & complaints posted about The Car Place was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about The Car Place as per Section 230 of the Communications Decency Act.