On December 23,2014 I signed up for car insurance paid the down payment of 156.53 well I have q sick mother in law in Macon Georgia and a sick step mother in law with cancer in Phenix city Al. I have permanent residences in both states. They would not let me explain this to them so this very rude male agent got on the phone with me and told me I had to pick a state or cancel. I had no choice this was on december 31,2014 so q total of 8 days. They told me I would be refunded in in 7 to 10 days waiting and waiting…. Now January 23 no refund so I called them the lady told me I am not getting any refund… So for 8 days of insurance they got over 150.00 bucks now we have not ever had accidents we are in our 40’s and not filed a claim my husband has a cdl and has been driving otr for over a year we are safe and they are just keeping our money.,, it’s the principle of the matter they have no right to do this to people .
This complaint and/or review was posted on HolySmoke.org on 05:53 am, December 06, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-general-automobile-insurance-services-inc-review/.
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