I am in the process of selling my house. During the inspection process it was pointed out that a few electrical and plumbing issues were not up to code. The buyer asked for them to be fixed, and I called The Happy Handyman. I was excited about the idea that one person could come out and fix both the plumbing and electrical issues in one afternoon. Brian, an employee of The Happy Handyman, came out a couple of days later and began work on my house. During the work, the power came on and off as he was working on all the electrical circuits in the house. As he was finishing up, I noticed that the microwave had not turned back on. Brian came back in to look at it, but could not get it working again. He left that afternoon convincing me that it was just a coincidence. Later in the afternoon, as I was trying to fix the microwave, my wife called letting me know that the garage door opener and our Keurig coffee maker were not working as well! We had family visiting from Washington, this was not the best time for all these appliances to go down! This work was being done over New Year’s week. I tried to get Brian or the owner of The Happy Handyman to respond to my phone calls. It took 5 days to get in touch with Brad. Without coming out to my home, he tried to convince me that the problem was because of my aluminum wiring and I was responsible for the issue. He also advised me to get an impartial electrician to look at the situation to determine if I had some other electrical problem, or if the damage was done due to the work done on the house. I hired a licensed electrician. He came out and I described the work that had been done and that my appliances weren’t working. We looked at the appliances, the circuits, and the electrical breaker. Within two minutes of looking at the breaker and learning the work Brian had done, he knew what had happened. He was sure it was a small mistake on Brian’s part. He wrote up a report and I sent it to Brad. Brad called to discuss the idea with the electrician. In the end, he disagreed with the electrician that had actually come out to my home to assess the situation, and said that Brian had not done anything wrong. After hiring an electrician, like they asked, and paying $75, I was even deeper in the hole with the situation with no solution. A couple of days later, as I was trying to solve these problems with the circuit breaker, I discovered that Brian hadn’t actually completed everything that was asked of The Happy Handyman. This infuriated me even further because I cut and pasted the issues with the photos from the inspectors report in order to make sure that they knew exactly what needed to be fixed! Brad and The Happy Handyman have still done nothing to resolve the situation other than to not charge me for the work they had done. Because I am selling the house, I had to replace all three appliances myself. Not only was I left to fix the appliances myself, I lost over $250 in the deal. As I did research on what kind of license The Happy Handyman had, I discovered that it was only a R-62 MINOR HOME IMPROVEMENTS, and not an electrical or plumbing license. Brad was not a licensed electrician or a licensed plumber! So my warning to anyone looking to hire The Happy Handyman for any technical service is that we all learn from my experience. This would have been helpful for me to know before hiring them. A small mistake by an unlicensed electrician cost me quite a bit! .
This complaint and/or review was posted on HolySmoke.org on 18:37 pm, December 16, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-happy-handyman-llc-review/.
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