After having AARP/Hartford Auto Insurance for about 10 years, some of our miserable experiences: An apparent Albuquerque gangbanger (one of an army of them here in New Mexico, check the crime stats) one day followed me to my parsonage. While he called the cops falsely accusing me of running into him, I called the cops to report him stalking me. I was not involved in any accident with him nor anyone else, and there was no evidence to prove such an accident. I was assured by the AARP/Hartford claims adjuster, Jeremy **, that I had nothing to worry about and that my premiums would not increase.
I had been totally accident-free for 10+ years before this false accusation and up to and including today. Months after this fake accident, I learned that our premiums had skyrocketed, and the reason was that the false accuser filed with his insurance company, which held a secret arbitration and decided 100% in favor of the false accuser. I never was told about this arbitration, never was allowed to present my side, never was informed by AARP/Hartford that I “lost” this secret case nor that they were increasing my premiums.
AARP/Hartford provided the lamest defense for me in the annals of arbitration cases; clearly intending for me to lose so they could skyrocket our premiums, which they did. AARP/Hartford refused to provide me any info. relevant to this so-called arbitration, and our corrupt New Mexico state insurance officials defending them, fraudulently claiming that since the proceedings were a legal “work-product” I had no right to know what they were, nor even what alleged evidence they presented (if they even consider evidence), nor even a copy of their decision.
Being linked to AARP – clearly like a monstrous Siamese twin – which we were members, we bought our auto insurance with Hartford because of our trust in AARP. We later came to the belief that AARP, while it used to be pretty good for Seniors, had clearly morphed itself into some hideous corrupt money-grabbing beast. When the AARP/Hartford talks about “accident forgiveness”, it clearly does not apply to its policy holders, but to its corporate chiefs who forget to strap on their adult diapers before stepping onto their luxury yachts we were paying for.
We had several vehicles insured by the AARP/Hartford. When I sold one and did not replace it, I called the AARP/Hartford, and was told that because I had sold a truck and now had less vehicles, it was going to have to INCREASE our premiums! AARP/Hartford constantly made costly mistakes in our paperwork that somehow always seemed to result in higher premiums for us. Whenever I complained, its people would “play the stupid” to excuse their mistakes, but not a penny ever returned to us.
We switched our auto insurance to another company and now pay about 1/3rd of the rip-off premiums AARP/Hartford was charging us. I had to repeatedly try to cancel the AARP/Hartford insurance, it kept on billing us after I kept telling it that we had quit it. Thank God, we did not have one of those automatic bank withdrawal or credit card accounts with AARP/Hartford.