I contacted Jim and talked a few minutes, got off the phone with the feeling that something just didn’t sit right, he has no customer service skills, cut and dry, I felt that he was not interested at all in informing me of when I could pick up my marmoset, very vague. I called him the next day and left a message for him to call that my husband wanted to ask a few questions before I send him a deposit, he never calle view mored me back and the next day I called and said I needed to ask questions before committing to sending money to someone I don’t know, he never called! At this point I was frustrated that a business owner would treat potential customers this way, especially spending $3000.00. I sent a text message and he barely responded, I replied asking a question, no reply from Jim! Thinking maybe he’s had a bad day, busy etc…. I called one last time and left a message that we needed clear communication before I agreed to send money…. Still no phone call! He is rude, lacking in skills to run a professional business, he’s in this for the money not the love of his monkeys…. I am very disappointed, talked to another breeder tonight and was told that he has taken advantage of people, turned them away after they drove thousands of miles, has told customers he is not running a petting zoo! If you sell to the general public you have to allow future clients to meet you and see your facility if that’s what they feel comfortable with before making a deposit. I am sorry I ever thought this person would be reputable enough for me to shell out thousands of dollars for a monkey! I would call another breeder, unless you like being treated badly! Bad businessman… I feel sorry for the monkeys he cares for…. 2 days later he returned a call with a nasty message that he was building cages, this is not the way to treat potenial customers, he added that he has more business and had a record breaking year from Monkey sales last year and did not need me, well if he did not need me, as I WAS a potenial customer, then he must not need any customers….. Just a very disturbed person.
This complaint and/or review was posted on HolySmoke.org on 08:16 am, July 23, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-monkey-whisperer-review/.
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