I upgraded my Neat Software in October of 2013 and got the “FREE” 30 day trial. After 30 days they started billing my credit card for $15.00 per month. My accountant caught this and I called Neat for a refund as I never used it other than syncronizing my data when I installed the update. The person I asked for the refund said as a favor they would cancel my account and credit back only three months. If there is an attorney out there I would like a law passed where credit cards ARE NOT automatically charged after a free trial period. This practice is just plain horse s*** I thought Neat Receipts was an honorable company, but I guess not.
This complaint and/or review was posted on HolySmoke.org on 12:29 pm, June 18, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-neat-company-review-4/.
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