I have been a UT subscriber for over 30 years and I am more than a little angry with your Company…your morning delivery on some days is as late as 9AM…calling to request a call back from the regional Manager is not returned and this week we were missed on delivery COMPLETELY ON Wednesday Sept 2oth, , , calling your phone to report A NO DELIVERY IS A JOKE…you never hear back. On top of that the delivery person drives thru our circular driveway at almost 50 miles an hour and twice has nearly hit our dog!… the other issue is billing…we are gone for several periods a year and request a vacation stop…but your billing never reflects a credit for the missing days…and calling the Phillipines to speak to someone who can barely string 2 sentences together in ENGLISH…A COMPLETE WASTE OF TIME…TO discuss billing issues. So my solution is have a Manager in SAN DIEGO who can speak English call me to solve the billing issues. I will not be paying the invoices until I hear from someone…Claude Turner…cell: [protected]
This complaint and/or review was posted on HolySmoke.org on 03:35 am, March 08, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-san-diego-union-tribune/.
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