The Strand Ballroom And Theatre

This made her unhappy and never wishes to go back again.

Reviews: 1


Total views: 145

Published: 20 August 2019

Posted by: Anonymously

The Strand Ballroom is a live music venue and known for its concert hall for pop, rock, and blues. The theater was opened in 1915 as a theater and later became a cinema and concert venue. This place has turned into a disaster now. My friend had a terrible experience with these guys and I found out that he isn’t the only dissatisfied customer. The Strand Ballroom has been receiving a negative response from their customers because they have not been able to meet their customers’ expectations and also have lied to their customer on certain occasions which made their customers unhappy. Customers argued that despite paying hundreds of dollars on their tickets they were not able to meet their stars. Some of them also complained about their staff stating that they were rude and don’t know how to behave with their customers. This made the customers disappointed with the way they were treated here.
My friend shared his experience with me he had here. He said that the staff wrongfully removed him from the venue as he had no idea what was the reason for that. He said that the staff were rude and gave no explanations about why they kicked him out of the venue. Later, the staff realized their mistake but just tried to brush it off. They kicked out another guy for the same reason. They didn’t apologize to him or issue him any refunds. He never wishes to come back again at a place like this where customers are not respected.
One of the customers said that he watched an electronic music show at The Strand Ballroom and it’s obvious that people become thirsty and they must stay hydrated. The customer felt the need for water upon which he asked the bartender to get him some water, he ignored him and started dealing with other customers. He didn’t know why he did that but it seemed like the bartender was focused on the ‘better’ orders. This kind of attitude from the staff members can make your customer angry.
Customers have also reported that The Strand Ballroom has been keen to make their money from the pockets of customers and never care about whether the customer is satisfied or not. One of the customers reported that The Strand Ballroom are liars and scammers and will try to cheat you. She shared her experience with The Strand Ballroom stating that the day of the event she went out to print her tickets, and got to know that she has not received her tickets yet. She tried to contact them about the ticket by email and even made calls but did not get any response; the customer service is a joke and doesn’t respond to the queries of customers. She was humiliated to know that she was being cheated by The Strand Ballroom and they gave her a blow of $72 which she never got back.

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