10/14/2018 Sunday @ 12.55 pm location Katy at Fry rd and I10 I stop almost everyday to get a couple of energy drink but today there was different people working I guess The lady who helped me greeded me as usual and ask if I am ready to check out so I went to her and she got my phone # since I am a member pull out my name and rang me up it was 5.18 so I gave her $10.00 then I realize I have the change 20c and because I don” t like to carry a lot of change in my pocket I gave her the 20c for her to give me $5.00 back but she start taking out $4.88, I told her no that”s why I gave you the 20c I need 5.02 again she tried to give me 4.88 then I hold her calculator and showed her 10.20 – 5.18 = 5.02 she turn back for the 3rd time and try to give me 4.88 then I said you don”t know how to count 10.20 -5.18 ? and I didn”t mean any disrespect then I guess was her manager or a co worker guy who was helping someone else instead of checking what”s going on he told me be respectful I was shocked by his response and I said I didn”t mean any disrespect I was just trying to explain and he repeated again just be respectful you telling her that she don”t know how to count … I said you know what I don”t have time for that I got to go then he told her give him his money back just like that … I took my money back with a complete chock since I am a district manager for 5 restaurant and I am in hospitality business for more then 20 years and never disrespect anyone or been disrespected the way I was at your store . If he is a manager that “s very sad and if he is just an associate it”s not an excuse
This complaint and/or review was posted on HolySmoke.org on 23:27 pm, February 05, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/the-vitamin-shoppe/.
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