As a first time customer I purchased two bags from TheRealReal, but unfortunately both bags turned out to be fake. I should have known that there was something suspicious about this site because the prices were really cheap. So I contacted customer service and explained that the two bags were not authentic and demanded a refund. I was issued my refund for the full purchased amount! After reading all the reviews about them it seems I was just lucky. If you decide to purchase anything from TheRealReal consider yourself warned!!
This complaint and/or review was posted on HolySmoke.org on 14:13 pm, November 08, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/therealreal/.
The reviews & complaints posted about TheRealReal was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about TheRealReal as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.