Bought my new home. Wanted the best door money could buy. Builder directed me to use a Therma-Tru fiberglass door with transom and sidelight. All of the trim brokedown, pealed and fell off. Called factory to have warrenty cover the failure. They wanted pictures to prove it was their door systm. Took pictures of the hinge, glass etching logo and failure points. Since I did not buy the door the builder did my warrenty was voided. I was not the original purchaser? What? New house from the builder? Therma-tru is the worst product with no help from the factory. Do Not Buy a Therma-Tru Door system!
This complaint and/or review was posted on HolySmoke.org on 10:43 am, December 15, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/therma-tru-doors-review-2/.
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