Reviews: 1


Total views: 3997

Published: 27 April 2019

Posted by: Anonymously

I am having financial difficulties and wanted to get a copy of my credit report. This company said you get a free credit report but there was a $1 processing fee. I had to go through and answered numerous questions and one asked if I wanted a credit monitoring service which I said no. They gave it to me anyway and charged my card for it stating I failed to cancel it, when I had checked the box that I did not want the service. When I called they said I would not get my money back but they would cancel the service. They would not allow me to speak to a supervisor and only said it was in the 3 pages of terms and conditions. I marked a box that said I did not want services for credit monitoring so they should not have charged my card. .

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