After seeing the TV adverstisement for this product, I ordered by calling [protected]. I ordered 2 units (2 boards in a box) and used my credit card. 1 unit (2 boards) $19.95 Additional unit (2 boards) 19.95 Postage & Handleing 7.95 =========== Total $47.85 The phone ordering system continued to ask me to buy additional items which I continued to say “NO” to. I received my credit card bill statement and I have been charged twice as much for these products. $127.55 My bank has closed my credit card account and is going to investigate this company since there are so many other complaints of overcharging. After visiting the bank, I drove home and sitting at the base of my mailbox was the the box of catboards (Delivered Friday April 9th, 2010). I opened the box and found 3 units/boxes with 6 boards . I ordered only 2 units/4 boards And there is no bill/receipt showing what I ordered. Included is a Merchandise Direct Five-Year Limited Warranty slip which states if something is broked, package and include a check for $12.95 to cover postage and handling to: Merchandise Direct, 300 Returns Road Wallingford, CT 06494 The internet site (www.gettheemerycat.com) states “If for any reason you’re not completely satisfied, simply return it within 30 days for a full product refund (Less P & H) Powered by Ignite Media Solutions 2009 ASM. I will keep the product so I don’t have to pay for the return and I would like to be reimbursed $79.70 for the overcharge to my creditcard account.
This complaint and/or review was posted on HolySmoke.org on 13:29 pm, September 09, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/thomas-edison-national-historical-park/.
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