I made an appointment for an oil change in my car and felt this is a perfect place for a car service. The oil change wasn’t a perfect job from the untrained mechanic and of no qualifications for car services and knowledge of cars.
This is unacceptable from Timber Ford of Hayward; Inc and I had no idea of what to expect from the workmanship. The oil change wasn’t checked and filled in a different oil type. I don’t see professionalism in his type of work I received from the Ford dealership.
Poor management of staff and poorly managed team to work on a car service and to have failed in their professions, and in what they should have known better to do for customers.
Timber Ford of Hayward, Incdon’t prioritize customer service and it disappointed me to see their poor workmanship skills applied to my car. I wanted a service in oil change and that didn’t show me a positive view of this dealership. I experienced unfriendly, unpleasant and unwanted feelings from the office workers.
I had to go elsewhere for an oil change and to have the appropriate oil in the change of oil in the car sump. This is no company you can trust and feel comfortable when having an oil change in your car. You got to watch what they do and if the correct oil is poured into the car sump. I am dissatisfied with the attitude of the company staff and the lazy people working at this company.
A rip-off for a car service and I don’t see positive views in my experience at Timber Ford of Hayward, Inc.
I didn’t receive the best customer service, the best of communication skills, and the best workmanship in an oil change in my car. There’s no interest to customers and of what a customer needs for their car services. I don’t believe in unprofessional companies and this company is unprofessional, has no qualified staff to provide the best results in-car services and gave me negative views of Timber Ford of Hayward, Inc.
The lack of good communication skills, lack of qualifications of car services, lack of mechanic skills and the poor layout of tools in the workshop doesn’t allow me to recommend Timber Ford of Hayward, Inc to other car owners.
My experience showed me no opportunities for car sales here and no car services from an unprofessional mechanics team. A waste of money to have your car serviced here. You won’t get top-notch customer service and nothing of what you would expect in a good way from Timber Ford of Hayward, Inc.
I don’t see any good from the dealership and wish I hadn’t gone there to have the oil change. The overpriced oil change is another negative from the dealership. I won’t go back there or recommend Timber Ford of Hayward, Inc to friends, families or other car owners.