Tire Pros of Killen

Charged me extra but didn’t do anything

Reviews: 1


Total views: 497

Published: 19 September 2019

Posted by: Anonymously

It’s been 5 years since I own a Volkswagen and the suspensions of the car were creating a great issue whenever I used to ride. The car started pulling itself sideways, I had troubles with the steering and issues driving on uneven roads. To overcome these several issues I decided to get the suspensions of my car fixed. I looked upon many repair centres down the street and was confused about choosing the best of all. I did online research about all the repair centres and found the Tire Pros of Killen to be the best in their service. At least that’s what I thought at the time. I took no other chance and made an appointment online for the very next day.
The moment I stepped there I experienced a strange smell of gasoline all over, it came to my notice that the gasoline tank was leaking last night and the management would take time to fix it. The smell was very strong and caused me a headache within 10 minutes. Nevertheless, I went in to talk to the manager for the amount and time they would take to fix the problem. The manager unheard me first and pretended to be busy with his registrar. I elaborated rather in a very high tone so that he would at least listen to me. He told me to sit and not to disturb until he was done with his work. I kept waiting for 15 minutes until he finally completed his work and gave me some attention. I made sure that they do the work with full care and concentration because I was emotionally attached to the car and bought this car with great difficulties. He assured me with the professionalism of his workers and told me to hand over the keys and take the car back the next day. I did the same and went away. I came back happily to receive my car when the workers told me that it would take another day of working because they were busy fixing other vehicles. I had a talk with the manager regarding this and he told me to cooperate. I waited for another day and came back again with high hopes. The mechanics were working on my car and it took them a lot of time and unprofessionalism in their work could be noticed. They finally handed over the car to me and soon after the payment was done they asked me to pay some extra amount for the complications they had while fixing my car and it consumed a lot of time, as said by them.
I was already disappointed by the submission of their work and they also took an extra amount of money for reasons I don’t know. As soon as I drove away from them and tried checking it out on uneven roads, I could still feel the jerk and the uneven alignment of the tires which made my car slide over the side of the road. I was not at all satisfied with their work because even after wasting 2 days my car was still the same. Please don’t take your business to the Tire Pros of Killen.

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