What can I say!… This is a case where you pay top dollars to have your car serviced, and you get nothing but problems in return….on 06/10/2015 i had an almost $100.00 Oil Change ( with Mgr. discount !)…Then drove off for over Three Weeks and suddenly coming out to an Intersection in Ocean Beach, the car started vapeur fuming from the driver side! I pulled into the curb and shot off the Engine! Popped the hood, and saw the OIL Cap. sitting on the Master Cylinder ( been squeezed all that time under the hood!). They forgot to close the engine Oil Cap!!!! how silly of them…. Now the overflow of the oil has caused the Three Radiator hoses connection ( Tee Connect? ) to melt and dislocate Two hoses causing the vapeur fumes to come out and loosing all coolant fluids Not to mention the Oil! I called ” Bashar” ( manager ) to explain my stranded situation on the road, and what caused it! Took my number and said he would call be back….never did! Called in again, to have them bring someone to fix or Tow or do somethin’… they did not want to admit, … And that SO Ashame of them ! A simple Sorry ! It was a human mistake! And All would have been cool and resolved!…. ( moral of the story!) The car is back on the road ! Thanks to my brother who helped me put it back together and spent over $125 !!! The following day ! I stopped by to make my point! They still denied any error on their side and did not want to take responsability!….They were looking at me as if I was rippin’ them off! . The “Rip Off” is them! stay away from that Cheap Car Wash and Care station in Poway, CA! Never Again in that place!,,, and you too PLEASE! .
This complaint and/or review was posted on HolySmoke.org on 11:50 am, June 13, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/touch-of-class-auto-care-car-wash-review/.
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