I purchase a voucher from sweetjack but I had to use Travel by star to book it. I had to pay taxes and fee’s to TBS. I got an e-mail from the hotel canceling my reservation. They said that they have not receive any payments from TBS since Feburary. SweetJack paid TBS and they were keeping the money. If you look at their site you can still buy that hotel voucher but the hotel will not let them book anything through them any longer. SweetJack for now has taken responsibility for this since I purchase this from them. They are sending me a refund for the voucher but TBS is refusing to refund my taxes and fee’s back. They told me to report it to paypal but I’m sure they knew it has been longer than 45 days and paypal will not do any thing pass 45 days. Now I need to fill out a fraud report with my bank. Becareful buying anything that Travel By Star is involved with. I think they have a nice little scam going on!!!! .
This complaint and/or review was posted on HolySmoke.org on 06:38 am, September 09, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/travel-by-star-inc-review/.
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