I bought a ticket through Travelation. Had to cancel it and they told me that it was non-refundable (not posted on their website) and the credit would cost me $200. I asked for a manager and then they said it would cost me $100 plus fees to use the credit. Pretty much costing me the price of the ticket. A lot of what they said I couldn’t understand because I was talking to INDIA!!! I will never use this travel site again. When I told them it didn’t say ‘non refundable’, they said I should have assumed it. Idiots! Bad business practices and poor customer service!
This complaint and/or review was posted on HolySmoke.org on 19:29 pm, May 27, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/travelation/.
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