I started with Trinity July 2, 2014. I was told to send in all papers pertaining to my mortgage, handled by Bank of America. I did as instructed. All tax forms, places worked, personal I .D. Trinity had this for months. They sat on it long enough for it to be invalid. I. Went through this three different times. I was told a disgruntled employee had lost or hidden documents and mine were among them. I went through process again and ended up in the invalid documents pile. I have tried to schedule meetings by phone with Danial Costenllos, only to wait all day for no call. This happened three times. I was told their phone system was at fault. I called to talk with Danials boss and the front desk staff made believe they were his boss. I could hear laughing I the back ground. Danial told me later that day he dose not have a boss and couldn”t believe his staff would pull such pranks. I”m done with Trinity and have requested my money returned. This has been a terrible business relationship, they will not answer my calls. I think caller I.d.sends me to message machine. I am frustrated and have waited long enough. I would like to take legal action.
This complaint and/or review was posted on HolySmoke.org on 04:52 am, January 24, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/trinity-law-group-the-law-firm-of-brian-spellen/.
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