Be careful when you book tours with this company. They operate several websites, such as beachdestinations.com europeandestinations.com latindestinations.com tripmasters.com Check their online reputations on these before you send the money. That is the mistake I made. I found out after I made the payment in Feb. Called them the next day to cancel. They first quoted ~$600 cancellation fees (due to airline fee), and then delayed my cancellation, raised the cancellation fee to more than $1,800. They said that’s the fee they paid for non-refundable tickets. But when I asked them to show me the airline confirmation ticket , they didn’t exist with the airlines. They couldn’t show me the proof that they incurred these fees either. I am filing complains with BBB. Also, plan to go to small claim court if it doesn’t get resolved. .
This complaint and/or review was posted on HolySmoke.org on 12:20 pm, June 09, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/tripmasters-com-review-3/.
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