I hired true green to get rid of the weeds in my yard and save my bushes which turning brown. After 3 months and hundreds of dollars spent, the weeds are worse than before and all of my bushes are dead! I called and instead of getting a service person to speak with someone came out didn’t knock on my door, left a print out saying that they knocked on my door the notice stated that I have excessive traffic in the yard not true-I live here alone that the grass is dying because of excessive tree roots there are no trees in my yard or the neighboring yards that I have not been watering enough. I called TG and asked to speak to a manager. After explaining the above comments to the agent on the phone and telling him how often I water he stated “well it sounds to me like your OVER watering”. Then he tried to sell me on another program! To add insult to injury I was double billed and had to argue with the accounting department to get the money back. The woman stated that 2 accounts had been opened in error. That was all I need to hear. I cancelled my service and told the rep that I did not want any more contact with TG. Just today I had 2 separate calls trying to convince me not to reinstate the services. I told the first person no and that I didn’t want anymore calls. An hour later I received another call! I told this man to have the calls stopped or I will contact an attorney and I mean it. TG is a rip off in my opinion and I should get all of my money back. Now I have to pay to have the dead bushes and trees removed and have hired another company to take care of my grass.
This complaint and/or review was posted on HolySmoke.org on 11:03 am, June 04, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/trugreen-review-5/.
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