Truworths Reviews & Complaints

Reviews: 52


Total views: 4117

Published: 18 February 2020

Posted by: Dianne Smith

“your fashion gift card can be used at any one of our truworths, truworths man, daniel hechter, inwear ltd, and uzzi stores in south africa, namibia and swaziland. ” This is quoted directly and is clearly marked at the back of the identity gift card I was given. But alas, when I went to truworths to make a purchase on the card, I was told that I could not make a purchase at truworths as it was an identity gift card and could only be used at an identity store. Now unless I cannot read or have been transported out of south africa without my knowledge, I was within my rights to be able to make my purchase. I believe that this is a breach of contract and false advertising. I also wonder at the expiry date of 1 year from date of purchase? Is this still allowed? Should I rather keep it in the fridge in case it goes off? I am very offended and truly upset by this issue. I would like to have a response from truworths please.

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