This man is a liar and a con artist! Do not deal with him in any capacity. Rented a U haul truck from him and was grossly over charged after first being told I did not return the truck. Returned the truck after five days but was charged for nine days. I returned the truck during normal business hours, open sign up, gates open but no one was there so I parked truck and put keys in drop box. Received an e mail form U Haul days later saying I had not returned the truck. When I tried to talk to the owner of this business he yelled at me over the phone ( real professional !! ) saying I was disputing mileage ( I never disputed mileage, only days I had the truck ) then hung up on me. Would not even give me a chance to speak! No reputable business would behave in this way when dealing with a customer! U Haul field rep. basically called me a liar on top of it all. Stay far away from this business, they are scammers!! I would think twice about renting from U haul as well… they assume the dealer is always right and that the customer is a liar. The field rep. acted like the business owner was a friend of his and was extremely rude to me. Not professional! Will be taking this all the way to the top of U haul as well as involving my bank and BBB. .
This complaint and/or review was posted on HolySmoke.org on 17:52 pm, April 30, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/u-save-car-and-truck-rental-review-2/.
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