3 Supporters Of The Latest Silent Hunter 5 Franchise Multiplay were Banned, For not Being American Ubisoft Forum Supporters, Firstly A Ubisoft Silent Hunter Moderator His Name Tambor198, Banned Members On English Forums for not Correctly spelling english, Supported by an english paid Modder named Jimbuna & An American WW2 American Supporter named Maverick, Forum Names, , , We Ask Ubisoft? Why Did You Not Reply To A Member being Discriminated? Why Have The Moderators On Ubisoft Forums The Power Not To Let Members Reply??? Ubisoft Forum Managers May Soon Lose Their Jobs?In Todays Climate, I’m Sure You Reading This Would Do Better, Those Moderators & Members Who Discriminate Worldwide Should Be Removed. Many Thanks Here For Your Support, Please Reply.
Consumer Reviews and Complaints
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Ubisoft Reviews & Complaints
Annoyed would not be words i would use right now. I’m deeply disappointed in the fact i do not receive my hard copy Ghost Recon Breakpoint until sometime 01/10/2019. The fact that the 3 day early access goes live midnight on 30/10/2019 for early access and i do not receive it till sometime tomorrow is in breach of advertisement as it stated 3 days early access and not 2 and a bit days. I’ve payed my money so i get have the so called early access and now feel cheated of the money i have payed to get this. ive enjoyed playing Ghost Recon Breakpoint both tech tests the closed beta and the open beta i think the game is amazing but the fact i feel cheated by yourselves in the fact you have falsely sold me a edition that does not conform to the description on which it says . I would like to know what you are going to do to resolve this and not just a sorry to here this
Ubisoft Reviews & Complaints
April 23, 2019 Chat Customer Service Rep. Name Kelvin R. I had an issue with my account and since I couldn’t call them, I had to choose “chat” help assistance instead. My issue with my account was resolved however this representative was extremely rude with his response. I have gone through chat assistance with other companies but never was I received in such a distasteful manner. I will never ever purchase another game that is released by ubisoft, if I had the actual copy I’d return it. I spent 60$ on this game and I’m very upset. No game is worth this much money. EVER. I am through with ubisoft. I was not aware that ubisoft had such a bad service but if one looks around there are many complaints surrounding their service to the customers. Too many people don’t bother with it but is engulfed with their games.
Ubisoft Reviews & Complaints
Attempted to download Watchdog from their Ubisoft platform, wanted to play could not, text language error that I guess was very frequent, but I did not check online first before downloading. Well, I did not do that because I have not had any problems with any of their other games LOL. But apparently, this one has a lot of issues, all I asked was for a refund and they could not do it. I have sent them 20-something emails, and I am trying to figure out how to dispute this charge with my credit card company because these [censored] are frauds
Ubisoft Reviews & Complaints
Bruce Bruce Lawson Computer Services 18 Kurrajong Street Dorrigo NSW 2453 E-mail [protected]@keycom.net.au Ph 02 [protected] I purchased this game many years ago (see attached pic’s) and registered and played it then, I know have a new home/office and I7 computer systems, I am 72 years old and can not play the new games, so I have started to play all my old games, I tried to play this game and it said that it has been used by someone else, THAT IS ME. I put in a ticket about this and the responses that I got where to say the least seamed to be just frivolous, however I responded for a long time, with many backwards and forwards replies. I sent this info to show that the account that the game was registered to was either: – bruce.lawson.computer.[protected]@bigpond.com and bruce.lynne.[protected]@bigpond.com, I no longer have these acc’s so I can NOT log in and change things. I have specifically ask your support team to transfer the GAME from my old acc to my new acc, there replay was “Please notice, that we can transfer only games. We cannot transfer any loot, in-game progression or save files.”, I did not ask for any of that, only that the game be transferred so that I can play it AGAIN not replay an old saved game. My complaint is this “I have ask a second time to transfer only the game to my new acc” and now they do NOT even reply. Please fix this so that I can play the game once more Many thanks Bruce Bruce Lawson Computer Services 18 Kurrajong Street Dorrigo NSW 2453 E-mail [protected]@keycom.net.au Ph 02 [protected]
Ubisoft Reviews & Complaints
DATE:27th of December 2018 Emial:[protected]@gmail.com Number:[protected] South Africa I tried to buy Rainbow six siege of the Ubisoft store but I failed a few times. I had payment issues I didn”t want to work on the checkout so I tried a few times and then it worked FINALY. But when I went on my phone I saw 3 payments that went of! But I only bought one game? Something wasn”t right so I am requesting 2 refunds on my UBISOFT account @BOTsYnerGy777 for Rainbow six siege standard Edition that is on Christmas Sale 70% off. Please Resolve my issue Kind regards
Ubisoft Reviews & Complaints
Dear Ubisoft. I had recently downloaded South Park: The Stick of Truth on PC via Steam. For the life of me, I cannot figure out why the game will not play. I have encountered difficulties launching the game both from the game app shortcut and from the Steam and Uplay apps. I have tried a flush config, I’ve restarted my computer multiple times, I am now even reinstalling the game and uplay to see if anything happens, though I will not be holding my breath, I think it’s completely unnecessary to have a secondary gaming app to play one game on a PC that, by all accounts, should work immediately upon downloading. I checked my other game to see if it was having the same issues, and not at all to my surprise that game works. Because of this ongoing frustration trying to get SPTFBW, I would greatly appreciate a refund, or a hard disk copy of the SPTFBW game for PC Thank you.
Ubisoft Reviews & Complaints
Division 2 is the worst game you have ever made. You have took away the purpose of building your own build with this normalization dark zone. You can’t even play the regular dark zone because no one goes in there anymore since they can just play the normalization dark zone! It’s awful and not fun to play any more. Takes the whole point of trying to farm to get the best stuff if people are just going to play the normalization dark zone!
Ubisoft Reviews & Complaints
Everyone is complaining about the system Ubisoft currently have with the discount codes. Once you redeem one an Email should be sparsely send to you and the code is automatically applied to the shopping cart. I used mine on mobile, and as every site, when you lose internet connection or you stay inactive for too long It closes you currently login removing the code from the cart. Is my money not good enough for you? I will not waste 24h waiting for an Email to buy a game, and I sure will save my money to waste on a platform that would like to receive my money at the moment instead of asking me to wait 24h. Not the first time Ubisoft support asks me 24h or more to resolve my problem, but will be the last since this is not acceptable. Have a great day with your boss policies because I’m done waiting. Support ticket regarding about this matter: Kevin H (21/06/2019, 21:08:20): Thank you for contacting Ubisoft Store Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly. Kevin H (21/06/2019, 21:09:04): Hey there, looks like you are contacting us in regards to a discount code, is that correct? Me (21/06/2019, 21:09:13): Yes Kevin H (21/06/2019, 21:09:23): I see, is this a 20% discount code? Me (21/06/2019, 21:09:28): It is Me (21/06/2019, 21:09:29): Hi, It seems a loot of people are complaining about promo codes. Maybe It would be better to assume something is wrong with the emails.. Kevin H (21/06/2019, 21:10:55): Typically once discount codes have been redeemd, a confirmation email should be sent shortly afterwards. I’d ask that you please try checking your inbox, promotions and spam folder for this email. Searching “Ubisoft” may also help to find the code. Me (21/06/2019, 21:11:11): I already did It. Me (21/06/2019, 21:11:52): And the code was redeemd at 2PM gmt+1 time so the email ended up not being send by the system Kevin H (21/06/2019, 21:12:24): I see. It’s possible that this email may have been delayed in being sent. I can confirm that a code was recently redeemd by your account however. Kevin H (21/06/2019, 21:12:53): I’d ask then that you wait 24 hours for the confirmation email with this code. If you still haven’t received it after this time, please contact us again and we’ll provide further assistance. Kevin H (21/06/2019, 21:13:00): Is there anything else I can help you with in the meantime? Me (21/06/2019, 21:13:30): Can’t you provide the code here or let me redeem it again? Kevin H (21/06/2019, 21:14:13): In this case, we’ll need to ask you to wait for the confirmation email containing the code, we aren’t able to provide a new code at this time. Me (21/06/2019, 21:15:20): Why do I have to wait 24h to use a code to buy things on the shop? Kevin H (21/06/2019, 21:16:20): Typically when a code is redeemed it is automatically applied to the shopping cart and a confirmation email is sent shortly after with the code. If you haven’t received this email shortly after activating the code, it’s possible the email is on a delay, and you’ll need to wait to receive it. Me (21/06/2019, 21:16:38): I used a lot of websites and platforms and never had issues with them, since they provide the code online and not by using external programs like Email Kevin H (21/06/2019, 21:16:40): If you haven’t received the code after 24 hours, I’d ask you contact us again, and we’ll provide further assistance. Me (21/06/2019, 21:17:26): Yeah, waste 24h looking at a screen without being able to waste money.. That’s really nice. Kevin H (21/06/2019, 21:17:29): Is there anything else I can assist you with today? Me (21/06/2019, 21:17:46): Not, I cant spend my money on somewhere else thx Kevin H (21/06/2019, 21:18:12): If you haven’t received the code within 24 hours, I’d ask that you contact us again, and we’ll provide further assistance. Otherwise, I hope you have a pleasant day.
Ubisoft Reviews & Complaints
everytime i enter a ranked or an unranked match my whole team literally everyone in my team turns out to be people with really low KD its almost every match i am sick of losing constantly because i get paired up with low kd people yet the team against me end up being really good players almost every game i play is a loss its just so stupid how the matchmaking system pairs me up with other gold teammates like me yet they have a really bad kd (compared to mine) but the enemy team are all good players like why is it like that its stupid
Ubisoft Reviews & Complaints
Far Cry 2 was an excellent game. It included realism, good action, and a good plot. The problem? Lack of character choices. You pick from nine characters. The one you pick doesn’t speak. At all. Rather than include the three female mercenaries in the game as playable characters, Ubisoft decided to cry “voice acting issues, ” and rather than use their profit from the game to at least make the characters downloadable, they decided to use it to sell some overpriced downloadable content. According to them, they would have to “script” dialogues differently for the female characters, and so far, I haven’t been able to see anything big in terms of gender recognition. At that, the female characters are scripted like the other characters in the game, including the player character. The only three female characters, and they neglected to put them in as playable characters. The complaint here is that Ubisoft didn’t address their female demographic and rather than do so, they claim some random, poorly thought out excuse. They constantly send a bot, and sadly, will not address the issue. Rather than take a route to satisfy the rest of the demographic, they instead neglected it for whatever reason.
Ubisoft Reviews & Complaints
Fix your [censored]ing servers, please every game I get sudden spikes of over 1000 ping. Retarted isn’t it? And its your [censored]ing [censored] we all have to put up with, I have full bars in wifi, right next to my router and have a rog rapture ac5300. So fix your [censored]ing servers. Every single day I have do to deal with your [censored], everybody does. I dont care how you do it but its retarted. I dont know how you think you wont get complaints about your servers.
Ubisoft Reviews & Complaints
For the past 2 weeks at anytime during the 24 hour day, using several different servers and re-entering a new password at least 10 times I have not been able to logon to my account… I keep getting to the logon section and after entering my email and password I press logon… The rejection of my details can take ten seconds to two minutes.. Several times I have been challenged and after pressing no, I attempt to login again without success… I seem to remember having this problem before with your company… It also seems strange that I can get onto your store within 10 seconds, repeatedly. I am very frustrated with this service, or should I say no service Please do not tell me it is my fault… Steam and origin after some similar faults, are working fine… Please advise @ pedro. [protected]@yahoo.com tnx
Ubisoft Reviews & Complaints
Hello i am just hear to ask for rainbow six siege to be supported on linux. I am sure many others stand behind me in this argument but as a long term lover and enthusiast of rainbow six I would love for this to happen more people than you might think are begging for this to happen I am sure many others have asked about this in the past but I was just hoping to add to the course. yours sinserly Tom
Ubisoft Reviews & Complaints
hello there Ubisoft, how are you doing? cuz we rayman fans DON’T! with all the games i have pruchased the series was promising platforming action/adventure games. Rayman M wasnt a platform game but i didnt even cared becuase it involves everything that rayman needs… when i saw the EPIC trailers of rayman 4 i couldn’t wait for it to come out…but how sad i was that it wasnt what you were promising… you promissed on these trailers EPIC battles egainst bunnies, thought maybe a cool platform will come here, and also battles=MORE COOLER but when i took my copy it seemed WAY diffrent on the cover, but then i said “NAH you dont judge a book by its cover”, so if the cover isnt that good maybe the game is better, but then noticed to the rayman dancing picture…i said WTH i’ll install, but after i played i found myself in a diffrent game, it didnt seemed like Rayman IT WASNT RAYMAN AT ALL! now that i pissed i want my money back but now give us a favor so we could forgive you on this mistake, RELEASE RAYMAN 4 AND GIVE A GREAT COPY BY TRADING ONE OF THE RRR COPIES FOR THAT. -a quick review on the RRR: at first seemed fun i thought maybe i need some requirments to get the finale but i was wrong THE POINT SYSTEM WAS ALWAYS DISAPOINTING.after that i said COOL on the second game, cuz rayman still was 50% of the game. but when i saw TV PARTY…the cover?NO RAYMAN, gameplays and trailers? NO RAYMAN its like you blurred rayman out of the way and placed a bunny with rayman suit! cmon guys tell the truth who you sold the company? as much as i know rabbids cant attack the main database of rayman you were planning ULTIMATE RRR(rayman 4) with marfy teineeses zombies COOL FXs and platforming…and then it turned out to be a PS2 graphical game just like rayman 2 the graphics are the same… cmon guys PARTY games are stupid especially when you’r BURP goes to 200km/h from the winning gate at french and reaching aifel. just make a TRUE rayman 4 with globox lums teinesses marfy (you can add Ly if ya want or at least a statue like in rayman 3), if rayman hoodlum’s revenge seposed to be Rayman 4 then SUCK IT! make a rayman 4, trade it for a RRR copy and we EVEN! cuz right now RRR became boring and stupid.
Ubisoft Reviews & Complaints
Hello, I bought this game, installed it.. when I start the game my screen goes black and it stays like that no matter what I do! I have to reboot after this. I paid for this game so I expect that it works but it doesn’t, so please do something about it. If not reimburse me! Thanks in advance (wa is me dit voor ne zever? zorg da ullen brol werkt!!)
Ubisoft Reviews & Complaints
Hi Im one of your assassin’s creed fans and Im very disappointed for your lack of information about Persian history . The picture you have shown to the world about persians is not real and all I see is your doing for marketing and selling . From this point I lost the faith I had in you so you lost one of your customers, and I will not be the last one . The least you can do is apologize for your mistakes and racisms .
Ubisoft Reviews & Complaints
Honestly they have THE WORST PLATFORM the WORSE Security, jesus your accounts get locked for a hour if u do the password wrong afew times its [censored]ing stupid even after sending a reset link u still cant open your account, u cant log in to get costumer support cause u cant log in the account. The worse idea implemented in gaming history, no wonder why no one buys their [censored] anymore and their company falling harder than ever with no real investors. the fact they have to make every game dirty cheap or even free to get people to play or come back cause it had a dead player base or toxic. seriously go to steam or even origin but NOT Ubisoft. i used all these platforms for 5 + years atleast and im telling u STAY AWAY from Ubisoft.
Ubisoft Reviews & Complaints
I am so upset with Ubisoft, I have been playing their facebook game CSI, and they have this Elite Membership that you can buy for 30 Ubi Credits, and it gives you access to specials, so I bought that about 2 weeks ago, the next day I log in, and its like it never happened, its gone. I sent their “Support” an email, and they send me back a response saying they need the details about the transaction(Hello !Look it up!”), so I send them back the details, and that was that, no email back or response since then, so after that I try to let it go and my dumb ### says let it go and rebuys that stupid membership, and the same thing happens again. I give up, if Ubisoft does not care enough to at least send an email back to help, then ### you Ubisoft!!!
Ubisoft Reviews & Complaints
I brought watchdog for the PlayStation 3…4 different times and all the cd froze and erase my saved game… I want like to play the game but how? If it keeps freezing up every second ..did you reboot watchdog for the PlayStation 3…if you don”t you need too…because people work hard for their money and your company just take it for a mess up game… I would like a refund or if you rebooted watchdog for the PlayStation 3… I would like too have one free of costs I know i deserve that for all the money you company got from me…and I brought all the games from GameStop… this is the only Ubisoft game I brought that I”m having problem with (I”m a faithful fan of assassin creed series by the way …
Ubisoft Reviews & Complaints
I don’t know If this has happened to anyone else but I recently bought on rainbow six seige and even a full day later I still do not have the skins and I have proof in my bank of the purchase as money was withdrawn by the Microsoft store for said transaction I am very annoyed about this issue as I feel I have been ripped off and if I do not get the proper attention from this I am afraid I will never buy a ubisoft product or bundle again if you wish to fix this email me and I will give you my account details
Ubisoft Reviews & Complaints
I had trouble when playing the game, got an error that said a graphic file was not found. I made use of there online support witch was very good at first, I was told to download new drivers witch I did. And the problem still continues it been more than 2 week and I still have no reply from them on helping me fix the problem
Ubisoft Reviews & Complaints
I have bought both watch dogs and watch dogs two (1/9/19), both fail to download citing no internet and insufficient hard drive space. But I have both. If the issue is not fixed I want a refund. I have tested my internet speed and have 47mbp/s download speed and have over 300gb of space on my hard drive. This is surely a UPlay issue and needs to be resolved. It is unfair that i have spent money and your platform wont allow me to play the games.
Ubisoft Reviews & Complaints
I just want to play this game .ya it is the best assissins creed game that i like . Its parkour and actions are too good. But in assassins creed unity whenever i just escape the mission of bastile escape a very anger guving glitch comes that mr bellec goes under the floir and for that reason the mission will stay always incomplete. I uninstall the game min 5 times and tgen install it 10 times thinking that it will be fixed but it never. I searched it in youtube but i didn’t found any result .but when i search this some of the gamers complain about it with some photos. So plz fix this think or give us a crack to fix this bug… Please please kindly help me. Your games are too good. But I want to plah this Assassins creed unity. Please help us to fix the glitches moreover various glitches are there in this game and if you search about it you will definitely found many. So kindly solve our problem
Ubisoft Reviews & Complaints
I live in Ukraine. Account region is Ukraine. When trying to browse and buy something on Ubisoft store – forced language is russian, forced currency is rubbles, forced language ingame is russian which is rude and offensive, since Ukraine is neither Soviet Union nor russia. I cannot buy games in Euro with English language since that’s not my region. My region is Ukraine. Ubisoft think about that.
Ubisoft Reviews & Complaints
I payed over 110 three months before game release. Played part one recorded over 1000 hours. The new patch for d2 is crap. The npc now shredds armour in 4 shots 9 your dead. In group play on normal the npc respond as on hard or higher and hard to kill . they run up and while shot take no damage but damage you even while in cover. Weapons and armor has no effect to npc and they kill you fast. The point the game was aready hard why make it to where a person playing pve solely cant play the game. Why do you keep forcing people to play with other people. Why would you make the patch for the game retarded. All that was added made the npc stronger. I am very no happy you take my money and dont care bout the people like me. I will never purchase another game from you company or anyone who works with you. Its clear your not for the game but only porfits. Norvell Hawley Mindbender140
Ubisoft Reviews & Complaints
I placed an order at their online store. I got no confirmation or information about it. Then I decided that something went wrong and wanted to get a refund just in case. I contacted their customer service and they clarified the situation a little bit. They said that my item is out of stock, even though the information on the website was different or I would never buy it. They advised not to cancel the order and wait for it to appear in stock. I will, but it”s so uncomfortable
Ubisoft Reviews & Complaints
I play ranked and occasionally I can lag and I will admit that, but when I have great ping and a strong connection with my ethernet cable, and still lag out, I have an issue. I just recently got an abandon from my ranked games because of false connection issues and would like to ask for the abandon to be lifted or explained as soon as you read this
Ubisoft Reviews & Complaints
i play warden on for honor exclusively and i have recently noticed you have reduced my stats my attack was 26 and now is 19 its hard enough to play warden already how do you expect to make a profit when you betray your coustomers please return the warden to its original condition or i will stop playing any ubisoft game and spread the word on social media have a nice day??
Ubisoft Reviews & Complaints
I purchased Assassin’s Creed Odyssey twice by accident. I want a refund from Ubisoft because I have already pre-ordered the game from Gamestop. It was a geniune mistake and I have submitted a ticket but it does not seem like it is helping. I spent a lot of money on the game $89.98 and want a full refund. The terms of service say that I can get a refund within the first 14 days and I submitted the ticket as soon as I accidentally purchased the game. I have sent several messages but the only thing I see is something that says my case is being worked on. It is frustrating because it is a lot of money and I do not have a use for two of the same game.
Ubisoft Reviews & Complaints
I submit this company has a systemic problem with misrepresentations of products. There are no responses when complaint submitted through available channels, and their website shows no real way to use other methods to contact other any other departments. There is no answer on customer support lines listed, and the policy of vendors is to not allow return of products when opened even when faulty. I suggest class action lawsuits from anyone who has purchased the division 2 for a full refund.
Ubisoft Reviews & Complaints
I think you guys need to fix the dead zone there are way too many NPCs. I’m sick and tired of going into the dead zone being in a one on to match or a one-on-one match and a control point and I have to Elite convoys on either side of the control point that decide to come in and Rec me. You shouldn’t make the dead zone the only place to get high tier loot either if you do that you’re going to lose a lot of your fanbase not everyone loves PVP PVE I’m one that does but no one’s going into the dead zone because of how many NPCs are in there and how ridiculous it is to even try to survive a one-on-one match with another opponent when there’s 15000 mpc’s running around killing you I’m sick and tired of getting spawn camped by mpc’s I’m getting sick and tired of getting in engagements with other players and getting killed by NPC’s it’s ridiculous fix it Ross no one’s going to be going into DeadZone like no one is occupied as a joke the turrets are a joke like make make the dead zone bigger I shouldn’t get penalized because I’m Rogue and only have like a small circle I can run around in because I’m going to get s*** on by a turret or there’s a Manhunt going on and I’m going to get pooped on by a turret from like 200 yards