I bought an industrial power tool from UK Fixings Direct in January 2012. There were a number a flaws and faults with the machine, so I asked UK Fixings Direct to collect the machine and give me a refund. I was instantly accused, by a Mr Nick Grimmer at UK Fixings Direct, of being a “con man”. He did not even bother to read a detailed letter that I had wrote, detailing the faults with my machine in some detail. He accused me of “using the machine for a big job, with the intention of returning it afterwards”. To rub salt into my wounds, he then asked me “if I was drunk” when I was speaking to him on the phone. This is my worst ever experience as a consumer, by a long, long way! Buy from this company at your peril. I wouldn”t wish my experience on my worst enemy!
This complaint and/or review was posted on HolySmoke.org on 11:48 am, September 17, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/uk-fixings-direct-east-coast-fasteners/.
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