I accidentally found Unique-Vintage website and was amazed with all the beautiful dresses and immediately decided to order something. I signed up for the service and received a 10% discount coupon. I applied it and paid for my order. When I paid I saw a screen that said that coupon code was successfully applied but I noticed that they charged the full price. When I contacted Unique-Vintage customer service they said that there was nothing they could do and that they had no idea what happened. Absolutely unprofessional customer service, they really did not care.
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This complaint and/or review was posted on HolySmoke.org on 19:13 pm, October 27, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/unique-vintage/.
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Unique-Vintage Reviews & Complaints
I don’t like Unique-vintage website. Very poor quality pictures and it is really hard to understand how the product really looks like. But I decided to take a risk a ordered a shirt from them and was really disappointed with my purchase. It looked noting like picture, color was much darker than I expected. Their pictures are super bright and there is a big difference between what you see on their site and what you actually get. I guess they use photoshop or something. In my opinion that is not right. Customer must see the real product! Will not order from them again.
Unique-Vintage Reviews & Complaints
I have never been so unsatisfied with a website in my life. Their return policy is a joke. I have communicated with their customer service representatives on several occasions and have never felt like they had any interest with what I was saying. I find having to pay to ship back an item that did not work out for me is absurd. But I understand the means of small businesses; The real absurdity is the fact I will be refunded LESS shipping. This means I will be paying at least twenty dollars for any item I ever purchase from their website even if I don’t keep it. Also, my return has somehow been lost in the mail. It is now completely up to me to track down my item and spend all day on the phone with the post office. I don’t I will ever see the 100+ dollars I gave to Unique-Vintage.com Don’t bother with this website, go somewhere with a better return policy and prices such as Modcloth.com or Shopruche.com.