My husband was supposed to be relocated. I set up a mover the same day we found out his relocation was cancelled. I immediatly called the mover it was 2.5 hours later and they refused to refund our $1,100. They claimed in that 2 hours they had 3 other calls for that particualar routenwere turned down. I said that means that the law of averages is you will book this 4x over within 3 hours of when we hang up. How does a company refuse to cancel an order made 2.5 hrs earlier. Risking thier name and reputaion over $1,100 which means nothing to them and the world to me. I tried to reason. I went up the chain of command and still they refused. Not to mention that they Call themselves United Moving Services totally playing off the name of the Nantional Company which I now know is United Van Lines I thought I was speaking to that national company but did not ask up front if they were the same lesson learned. I am disgusted that a company would be so sleazy as to charge me $1,100 for basically reserving a moving van for 2 hours with no services rendered. .
This complaint and/or review was posted on HolySmoke.org on 22:53 pm, March 08, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/united-moving-services-review/.
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