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Independent Services Group
This lot have just rebranded themselves. Independent Servicing Ltd call you up mentioning Dyson. They don’t actually claim to be
Tara Riggs
“When love doesn‚Äôt work, we hurt.‚Äù- Dr. Sue Johnson. When our most important relationships fail, everything else seems to fall
Caliplug420Online.com
They provide tracking from fake shipping company fastexpressmaildelivery.com/dir/track-form/ asking for & 036;70 refundable shipping
Hooman Nissani Enterprises
Hooman Nissani & Rayan Nissani show no care to customer satisfaction – purchased a car from them and since haven’t
Embarc Resorts
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America Choice Rv -Mandy Alonso owner
On November 19,2018 my husband and I were out looking at RV’s. On our way home we stopped at America Choice RV in Ocala, Fl. We
City and County of Denver
Tara Olden hops from job to job because she is self serving. Verify anything she claims (check references). Also if she is dealing with
This complaint and/or review was posted on HolySmoke.org on 17:53 pm, March 05, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/university-of-phoenix-uopx/.
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University of Phoenix [UOPX] Reviews & Complaints
A friend of mine paid good money and received her undergrad, masters, and PhD in Education from Phoenix University. She has had her PhD now for over 4 years and has NEVER secured a job in education with her useless degrees. This is nothing but a diploma mill and employers know it. Save your money and go elsewhere.
University of Phoenix [UOPX] Reviews & Complaints
A. They lied about all my classes being in Lenexa but one. B. They lied and change my class day from Thursday to Monday. C. They lied about tutors being available at all times in Lenexa. They told me I had to see a tutor the day of class which I had to work that night. D. After my car wreck was total and had no car for a period of time. They called and woke me up up harassing me to come back to school. I told them I don”t feel well enough and I had no car. I had to change my phone number. I never cash the last check. Only attend one or two day of that class. The rest was paid for by me and the government. And they are garnishing my wages without even notifying me for $39, 000. I found out two week and a half week before they push it through. I call the number several times and no answer. Only a few times I got an answering machine. I mail a certified letter to them and still no response.
University of Phoenix [UOPX] Reviews & Complaints
After reading the complaints against UOP, I tend to agree with some of the statements. Yes, unfortunately the classes are too easy and do not expand upon an individuals field of interest. I would feel inadequate to counsel individuals at this time. My largest complaint is that I received every grant available. After completing my B.S. in Human Services September 2008, I received from my lender, (I was required to enroll with each collegiate year), a bill for approximately $24, 000. Yes, higher education is extremely expensive. I was constantly in touch with the school and Wells Fargo. My gift to all students of any school is “just try, try, try to get an answer for loans and grants!”
University of Phoenix [UOPX] Reviews & Complaints
Beware of this school. There are hundreds of complaints for fraudulent activity. I attended the University of Phoenix for six months. At that time I decided to switch to another online school that was cheaper and had different requirements. University of Phoenix was paid for my last term through financial aid, and student loans. I had my transcripts sent immediatly to Capella. Within a few weeks, UoP said they were never paid for my last class, and started billing me for it. I contacted my student loan company, and they showed that all of my classes had be paid. UoP insisted that I owed them money and sent me to collections. I sent a no contact letter, but they continued to illegally contact me. After another year of ignoring the no contact law, they sent the contract to an outside collection agency. I again had to send no contact letters to this agency. They switched to another agency. Afte 2 years of this, they have finally quit contacting me. Another co-worker ofmine had the same problem with them, only they are holding his transcripts at bay, and he can never complete his education anywhere until he pays for classes he doesn’t owe for. One of their ploys that seems to common across the board is to charge for classes that have been dropped. They will not drop the class when requested, and then will charge you because the class was dropped after the drop date.
University of Phoenix [UOPX] Reviews & Complaints
Do not attend uop!! its a rip off. they lie cheat and steal. they rob people, they think they getting over on you. but I got a trick for them. they have not seen my raft yet. they will stop lying and scamming these people out of all this money for these 5 week, weak # classes. that you dont even learn anything from. they fail you for no reason at all, then when you wanna submit a grade change it becomes a problem and they lie again. and you are stuck paying 1400 dollars for a five week class.
University of Phoenix [UOPX] Reviews & Complaints
Don”t waste your time or money – you will never get what you”re seeking and employers laugh at such a worthless piece of paper they call a “degree”
University of Phoenix [UOPX] Reviews & Complaints
Ever since I have started the UoP I have had difficulties with my student financial obligations. First I was not given enough time to fix the issues and was repeatedly pulled from my classes three weeks in, surprisingly always right at the mark when you begin to have to pay for the whole class, yet I was never notified that my financial aid wasn”t cleared. For over a year I have battled with numerous other problems as well. Such as being dropped from a class and it taking a week for someone to even know why. Currently I am trying to file for ANY financial support to get BACK into classes for the 8th time now. My adviser literally told me he did not know how I could get anything. He gave me no information at all. I have previously received Parent Plus assistance but would now like to get assistance in my own name. Everyone else I know is able to do this, but for some reason my financial aid adviser doesn”t know how I can do this? I honestly believe UoP is scamming it”s students to get as much money as possible. I have been forced to drop classes multiple times with no warnings which has put me back almost 5 months. I am disgusted in the university and would recommend it to no one.
University of Phoenix [UOPX] Reviews & Complaints
FAFSA has told me three times that my grant has been processed and it was awarded. My school has been telling me for three weeks they do not have it. They claim my financial aid officer can not call FAFSA, That their processing center must make this call yet it has not been done yet 10/13/2011. FAFSA says this can be handled with one phone call in a matter of minutes. It appears Phoenix has lost my file. FAFSA says they talk to financial aid officers everyday that this should not be an issue. FAFSA processed my grant oct. 3. transaction #3. Help marilyn1221.[protected]@yahoo.com The 0 in my email is a zero.
University of Phoenix [UOPX] Reviews & Complaints
First off, I would like to state that I am currently enrolled with UoP Online. I have read many of the statements posted here, and can sympathize with those who have been having difficulties with UoP. I enrolled with UoP in May of 2010. Upon enrollment, I was advised to take out the maximum amount on my loans to ”ensure that I will receive money with each disbursement.” This was important to me, as I advised my enrollment counselor, I am a single mother of two young children without a car, job, and absolutely no help from any outside sources, friends or family. My first disbursement came and gone, and as promised, a check was sent to me to help cover the cost of rent and necessities for my children. Around the time for my second disbursement, I had checked out my accounts page. Money had been applied towards my courses and ”books” with a credit balance remaining. After waiting the 14 days and still not receiving the credit due, I contacted my financial advisor. I waited two days for a reply, and had yet to receive one, so I contacted the financial aid office. The gentleman I was speaking with told me that I did not have any credit due to me. When I would ask him why my accounts page said that I have a credit, his best response was ”you do not have any credit.” Three weeks of being directed to different people, I finally found one that actually admitted that I had a credit. So when I asked when I would be receiving this, I was told they were going to hold it and apply it to my next block of classes. (Classes that weren’t going to start for another two months.) Now, I have received a letter in the mail yesterday about my disbursements, and this is exactly what it says: After the disbursement posts to your student account, any credit balance will be sent to you within five days, but no more than 14 days from the date of the disbursement posting. With this information provided in their own letter, how can they hold the credit balance due to me? This is a question that I have asked several individuals, with absolutely no response. I am aware that in order to continue receiving federal aid, one must maintain satisfactory academic progress, along with a certain grade point average. My SAP has been satisfactory, along with a near perfect GPA. So this could not be the cause of not receiving the funds. It has been six weeks since this situation has started, and everyone that I contact just simply will not contact me back. So for those who have encountered this same situation, what is the next step to take, if any? Numerous attempts to contact anyone within the University has failed miserably. So now what?
University of Phoenix [UOPX] Reviews & Complaints
For the past 2 years I have been attending the University of Phoenix. Many of my ground classes have been 4-5 students. I received a call last week that me and my 3 other team members are being forced to go online and that we are required to pay the higher tuition for online classes. After speaking with many other students this happens a lot. None of us want to go online! We were told that we needed 6 people to stay on ground so that our educational experience would be better. 6 people still only makes 1 learning team. So we are still getting the same educational experience. My question that they will not answer is so for the many classes that I have taken with only 4-5 students I wasn’t getting a good educational experience, but yet I still paid 1595 per 5 weeks to this University. I asked my chair person if it was financial and he said no but when speaking with my financial advisor she said that Phoenix is a for profit school and they wont do anything unless they make money. I use the GI Bill and I get housing allowance that my family depends on. I know lose 1100 a month in housing and have to pay an additional 300 per course to go online. Why cant we continue going ground and continuing the same educational experience we have received for the past 2 years. All they care about it $$$$$.
University of Phoenix [UOPX] Reviews & Complaints
Hello fellow classmates or victims, I am another victim of The University of Phoenix Axia Online crap. I should”ve listen to the victims of Axia College when I had the chance. I would”ve never though that I would be putting in a complaint about my bad experience with Axia Online. My dream is to pursue my degree with University of Phoenix and graduate and work in my dream job. I had already imagined the day my family would be proud of me when I finish what I had started. Well, those of us that went to University of Phoenix are very familiar with this. In the beginning everything was going well, until my 3rd block of classes itall when bad. I remember when I started my two classes. My academic counselor brain wash me in doing my best, which I did. I turned in all of my assignments in time and post my attendance for the first week. When my week 1 feedback grade came back, i recieved a 50%. How can I recieve a 50 in my first week while I am turning in my work on time? Then, I made a phone call to my academic counselor. I explained my situation and he said to keep trying. I tried harder and harder and all I got was a 50 or less. In the end of the course, I got an “F” and recieved no credits. Now, I have to pay $1, 000.00 to University of Phoenix out of my pocket. Don”t forget that the prize of any course is extremely high. University of Phoenix is all a lie, “you liars” all you care about is ripping students off for their hard working money. It is all a business and nothing else, they don”t care about anybody but the money. What are you going to do University of Phoenix but to sue me? Is that what ya”ll do? Then sue me for the little money I worked for, let, we the people of the United States see what you are going to do to me. What ever happen tto he Constitutional rights “Freedom of speech and expression”. The first classes they pass everybody and then fail them. Why? because then student”s won”t be able to get financial aid assistance for the student”s and have to pay full price. My son and wife will not watch me walk because the liars lied to us.
University of Phoenix [UOPX] Reviews & Complaints
Hello, I recently quit the University of Phoenix as a Finance Counselor. I was promoted to that position after working for them for about 9 months. I worked with UOP Midwest Division Healthcare I have read numerous stories about the Universities Enrollment Counselors and their horrible conduct. Please don’t think it ends with them. Within a month after I finished Financil Aid training I noticed a pattern of the University starting students before they were certified for Financial Aid or even qualified to start the University. They defer payment from students for up to 90 days while they check to see if they are qualified. The result is that I had a student who accrued a bill of over $3400.00 before we even knew if she would qualify for loans to pay this debt. Ofcourse she was given the impression from Enrollment that everything should be okay. That way she would start without worry; afterall the student starting class is the most important thing in this Universities culture. No one had ever explained to this student what might happen if everything did not go well with her qualification for Financial Aid. Whenever I tried to explain both sides of what can happen, I would be called negative by my manager and Academic Counselor. The student went through class and Admissions found that her previous schools were not accredited so she could not continue with the University of Phoenix. This means she could not remain in school and could not receive any Financial Aid. The student still owed the University $3400.00 for classes they let her into though. Her account was placed in a delinquent status and moved to our collections department after about 2 months per University policy. When I went to my manager and told him this was the most unethical thing I had ever seen a company do; he looked me directly in the eye and shrugged his shoulders without a word. I immediately started looking for a new place to work and soon after that interaction gave my two week notice. I just want people to know what they are dealing with when considering enrollment in the University of Phoenix. The above story is not the only thing I have been a part of. I have had numerous students tell me about lies they have been told by enrollment counselors. When I reported these lies to management(Enrollment and Finance) I was always told that students hear what they want to hear. Managment always told me that it was a misunderstanding not an outright lie; no matter how often it took place. So now I want to write some advice to keep you safe. When considerng UoP. ***Please Keep in Mind*** 1. If you’re not sure…Do not Start Class They can schedule you for class several weeks in advance and certify your Financial Aid before you accrue a bill. Why take chances? It is not them who will suffer if something goes sideways. 2. enrollment counselors will be written up or terminated if they do not have enough students start. There is a conflict of interest. They are wonderful people with great personalities. However, they get credit for starting you two weeks into your second class…if you succeed or not. I had an enrollment counselor who wanted to start a jobless man with 3 kids who would have to pay $500.00 a month to stay in school. She told me that we shouldn’t approach the man with the news in a “negative way”. Luckily he did not start because it turned out that he had defaulted student loans. Jobless or not they would have let this student start. 3. I was in a meeting with all of the Online Finance Counselors and Current and Co CEO. Last Quarter the University started 100, 000 students by the end of the Quarter only 50, 000 students were still enrolled. 4. Never sign a form called an “Authorization to Close” unless you know exactly what it means. You need to understand both the good and bad aspects of signing this form. UoP usually doesn’t volunteer the possible negative side of issues. There will be those of you who will say you work for UoP and have not experienced any of this. Congratualtions, that does not make what I have written less factual.
University of Phoenix [UOPX] Reviews & Complaints
Hello. I am a former student of the University of Phoenix and a former Academic Counselor for Axia College for the University of Phoenix at the online division for the Southeast which includes states such as Mississippi, Louisiana, Florida, Texas, Tennessee ect. (I will also say that my husband was a student at the University of Phoenix and is a newly dismissed employee for the same division as of 8/20/2010) Let’s start with my career as a student at the University of Phoenix. I became a student at the University of Phoenix to further my education. I began classes at the Phoenix Main Campus on April 10, 2002. My degree program was Bachelors of Arts in Business Management. I graduated in April 2007. My enrollment counselor at the time of admissions was Lillian Corona (Yep like the beer). She enrolled me and I never heard from her again. As for my academic counselors I can’t say that I heard all that much from them either. I do know that they sure changed an awful lot in those five years. As for my finance counselor, honestly all I can say about that one is that he/or she was a total incompetent. My financial aid account was always in a mess and really no one was able to help me or wanted to help me no matter what inquires I made. I would always end up owing the University money because they overpaid me in refunds. While my financial aid monies stayed the same, my tuition kept increasing for so-called improvements to the program. At this time I had about $50K worth of financial aid debt. I can say as a ground student I did learn some things that were helpful, made some decent contacts. Now for my Masters Degree in Business Administration, that is a total different ball of wax so to speak. I was due to start work for the University of Phoenix online division on June 4, 2007. During the hiring phase for the University of Phoenix I was informed that all employees in good standing were eligible for a tuition waiver for class expenses and a discount on rEsource fees. When I went to enroll in the MBA program I informed my enrollment counselor that I was due to began work on 06/04/2007 and I wanted to start classes after that point so that I was able to utilize the employee tuition waiver. I was informed by the enrollment counselor that they ONLY had one class for my degree program that started on May 29, 2007 unless I wanted to go to class online. I stated that I did not think online was for me, so she stated if I did not start on May 29, 2007 I would have to wait several months to start class. She stated that I would be able to use a tuition waiver for the classes if my manager approved a back date on waiver that could be applied to my tuition. At this point is sounded great, so I enrolled and started class on 5/29/2007. Within two weeks I received a bill for $1500 tuition plus rEsourse fee of $95. At this point I began training to become a Academic Counselor for Axia College for the University of Phoenix online campus. After two weeks in class, I had yet to talk to any academic or finance counselor as a student, so I contacted my bachelor’s program finance counselor to see about the charges on my student account. I discussed with them the charges on my account and my tuition waiver that had been approved the second week of training. I was told that it would be taken care of but it took accounting a little time to apply the waiver. At this time I became uneasy about finishing the class, but was reassured that it would be taken care of and if I was to withdraw from the class it would then become an out of pocket expense as tuition waivers do not cover dropped classes. SO I completed the class in early July. Upon completion of this class, I refused to start my second due the fact that the tuition waiver had yet to be applied to my account. I was contacted at work by the enrollment counselor that I had not heard from since I had enrolled in class a few months earlier. With her and the finance counselor urgings I decided that I would start my second class. What I did not know was that the enrollment counselor would not get what is called registration credit to help meet their monthly sales quota if I did not start my second class and at least complete two weeks. Within the week of starting my second class I received a bill for $3000 for tuition and $175 for rEsource fee. At this point I was panicking about the fees on my account. I contacted my finance counselor and enrollment counselor. It took 3-4 days for the finance counselor to get back to with me, the enrollment counselor has yet to call me as of today. Basically what I was informed that the tuition waiver did not apply to the first class so I owed them the $1, 600 for class and it needed to be paid within two weeks or they would have to start the collections process, but on the upside, the tuition waiver had already been applied to the second class and rEsource fees, so I only owed $45. So here due to mistakes yet again made on the part of incompetence of a finance counselor and enrollment counselor I owed money that I did not have, so I was forces to take yet another loan of financial aid. In January of 2009 I became ill and was unable to attend several classes in my degree program. Once I was able to return to class I was kindly informed that my degree program was obsolete and no longer offered on any ground campus, they had basically updated the program to a newer version. Upon talking with my academic counselor, once I had actually found out who they actually were, I was informed that to continue on ground campus I would have to update my program to the newer version and if I updated my program 9 of my older version MBA credits were unusable and there were no equivalence of those 9 credits in the newer MBA program. The only option that I had at this point was to transfer to the online campus who still offered the older MBA program where all my credits were still applicable. At this time even though I knew online was not for me, due to a couple of reasons but I wanted to finish this program so I was forced to transfer to the online campus. In my online classes I can honestly tell you that I learned absolutely nothing. Toward the end of my first online class my tuition waiver was revoked for a work discussion memo/write up about performance, so I was forced to rely on financial aid to finish my program or lose the credits I had obtained due to the fact that they were not transferrable to another college. Classes were not going to cost me $1900 a class for tuition and $95 for rEsource. For the first couple of classes I worked my ### off for the grades, but the learning teams were from all parts of the country and some were military spouses stationed in foreign countries, so we were always missing each other. Many of the learning team members had learned by then how little they had to do, so they seldom did much work and the others had to make up the difference. The instructors had little interaction with the students; feedback was hard to get in a timely manner, and questions were seldom answered about assignment. It was basically teaching yourself your MBA program. If I had wanted to teach myself, I wouldn’t be spending $2K for a class and left owing HUGE financial aid debts. At this time I spent weeks trying to get a hold of a academic counselor who could help me as mine was not ever available or returned calls as nor did their managers. Each academic counselor would promise to help and nothing was ever done as far as I know because it kept happening. By the time I finished my second class, I did not give a damn. I became the type of student that I had always complained about and got by on doing as little as possible. I no longer answered discussion questions, helped very little with learning team assignments and seldom turned in individual paper on time or at all. If I didn’t want to do it, I didn’t do it which was most of the time. I graduated with my MBA in December 2009 with a 3.0. Also upon the completion of my program, due to a miscalculation on behalf of the financial aid/accounting office I had a return to lender for $6K of my funds, which at this point almost a year later has yet to be properly explained to me. I am left owing money to University of Phoenix. This is money that I refuse to pay. I have been sent to collections, and honestly I don’t care. NOW as for working for the University of Phoenix that is a different ball game. I went through the hiring phase for the University of Phoenix in May of 2007. Once I completed the hiring phase I was offered a position as an academic counselor making $32, 500 a year. At the time it was more than I was making and I needed the job. I had just completed my bachelors program in April of that year. So on June 4, 2007 I began training for Axia College for the University of Phoenix as a academic counselor for the online division. First off I had never heard of Axia College, but quickly learned that it was an associates program only offered online. Secondly up until this point I did not know that University of Phoenix had an online division. After the first week of training I spent a few hours for the latter three days that week shadowing actually academic counselors who already worked on the floor. It seemed easy enough and looked interesting and challenging. At the end of the second week I was assigned to the Southeast Division for the online campus. Once I hit the floor, I discovered that although I had a finance counselor I did not have an enrollment team, and would not have one for about 8 weeks as the last enrollment manager had stepped down and the enrollment team had been reassigned. My first 6 months working for the University of Phoenix went smoothly enough. I liked my job, my manager, my finance counselor, and my enrollment team, even though I was not too crazy about the enrollment manager. During my first review I had did excellent and more than met the standards that applied to Axia employees for academics. During my second six months I won an Outstanding Academic Counseling Award, I won a Top Academic Counselor award, and became a Certified Mentor for new academic counselors. During my second review I also did fairly well. During the next six months, my manager acquired more students that was supposed to be disbursed to the 8 teams she was assigned to manage. My manager asked if I would like to have some of these students added to my original team of students. I jumped at the challenge. What I did not know and was not told was these student were not to be assigned to the academic team of 8, but they were creating a 9th team for my manager to mange, and I was to be assigned to a second team of 450+ students, a second finance counselor and 7 additional enrollment counselors. So not only did I have a second team of 450+ students, but my original team had 500+ students, a finance counselor, and 7 enrollment counselors. Needless to say that I was starched real thin between 900+ students, 2 finance counselors, and 14 enrollment counselors. I am ashamed to say, that some of the students did not received timely academic service. (Basically there are 4 areas that an academic counselor is graded on. The 1st area are HARD SKILLS; which include the team load of assigned students and how many of those students are in class, how many new start students are in class for the required 180 days, how many students are actually posting attendance into their assigned classes each week. The 2nd are SOFT SKILLS; which include intern/external communication both written and oral, how many calls are made per day, how many hours you talk to your students, how your manager judges your IS3 activities which are computer generated tasks that must be completed for each student each day. The 3rd are PROFESSIONAL DEVELOPMENT SKILLS; which include going to workshops, classes and such. The 4th are QUALITY ASSURANCE: which include a system for scoring calls when the counselor talks with the student.) So during this management of two teams review period I did excellent and my manager put me in for a whopping 10% pay increase in which I received and began making $38, 900 a year. It was during the end of my second year review that I voluntary resigned from the second team and it was reassigned to another academic counselor. About this time I began learning more about my enrollment team and their manager because their enrollment numbers were beginning to affect my review. On several occasions I heard the enrollment manager tell his counselors to “dangle the Pell Grant to the student like a carrot and refer to it as free money”. I have also overheard the enrollment manager tell my enrollment counselors to “enroll that student NO MATTER WHAT” even when the enrollment counselor had specifically informed the enrollment manager that the student stated that they did not have an G.E.D. or a valid high school diploma (which are supposedly requirement for Title IV funding). I have heard from the enrollment manager things like “if it has a heartbeat enroll it”. The enrollment team has also placed an APIN status students (which means students that are waiting for verification of high school diploma or G.E.D, application for admissions, along with all the other required documents for admission) into REG status (which means admissions has received and approved all documents for the student and eligible for admissions to the University, and that finance has approved the student to financially be able to pay for the classes and also attend said classes) without approval from admissions or finance and the student starting these classes without approval from admission or finance and having to be pulled from classes. I have also overheard the enrollment manager sexually harass his female employees by saying that “so and so has a nice ###” or “let’s get so and so join our baseball team so we can watch their boobs giggle” Beginning in or around April 2009, financial aid fraud students from Mississippi and a few other states were beginning to make a hit on the Southeast Division. Basically what happened was a person would go around to like government assisted housing and offer to help people “get free money” by helping the person enroll in the University of Phoenix and Axia College, fill out the financial aid paperwork for a small fee from their financial aid refund. These people were to enroll, apply for financial aid but want to manage their own financial aid funds, make sure to attend class by checking in (which basically mean leaving a message that states I am in class today). During the time it was taking the financial aid department to certify these students for their funding the academic counselor would receive notices from the instructors from about these students failing there classes by not doing any of the work. These students were calling the finance department several times a week’s wanting to know when their funds would be certified, how long before the funds were received by the university, and when they could expect their refund checks. At this same time academic, enrollment, and finance counselors were noticing that these students had the same phone numbers, email addresses and home addresses. Once in class, students stopped answering phones or we were told that no one by that name lived there. Then when the funds were received on the students account at University of Phoenix the students would begin calling again badgering finance when were their checks were going to mailed and how much were the checks going to be for. Once the students received their checks the cashed them at check cashing places and disappeared of the face of the earth. Telephone numbers were disconnected; email addresses were closed or stopped being used. If the student failed the first class and their financial aid had not been received they contacted the enrollment counselor and finance counselor to restart class so that they financial aid would process, because if a student is not in class during the certification of funds, the process is stopped until they are back into class. Financial arrangements were then made to allow the student back into a class that they failed, but the same process happened again. With all this fraud going on I knew that I would have a substandard review and as per company policy I would be receiving a deduction in pay. Two weeks following my review ending the company changed the policy that employees would no longer receive pay reeducations for substandard reviews but it did not apply to me. During this review period I did receive a sub-standard review in which my pay was to be decreased by 10% to $32, 215 which was less that I made coming into the University of Phoenix and less than an new academic counselor out of training made at $35K a year. Also during this review period I had become ill and was placed on FMLA for 2 weeks, then was approved for intermittent FMLA which allowed so many days off as prescribed by the doctor. When my review was completed the company had not taken into consideration the FMLA time I had to take off and that no one was working my team. It had been left stagnate and I was unable to obtain my goals because of this. This review was due to be processed for the end of May 31, 2009 but was not received until September 2009 which was 2 months before my next review was due, so I was really at a loss as to what my new review goals would be. At this point the manager that I liked became a real horse’s ###. If I took an intermittent FMLA day, when I came back I was crossed examined by my manger, which is against HR policy. My manage would make very hostile remarks about me and my taking a approved FMLA day. Finally when I got fed up I reported it to my manager’s supervisor who told me to work it out with my manager. At this time my whole academic team became to suffer from lack of proper management. The team had to become totally self-reliant because our manager became scarce, she no longer helped us when we needed help, she was always acting weird. She would go days without talking to anyone on the team. She no longer held team meetings so we could discuss problems and strategies. She came to work telling people extremely personal business, showing up at her employee’s houses asking for a place to crash for the night, trying to borrow money from her employees. When we complained to upper managements, we got no answers so we learned to work without a manager and no longer went to her for anything. It took over six months of this type of behavior from my manager for her finally to be terminated. We were then assigned to a temporary manager who actually told the whole team that “our old manager was terminated due to drug use and taking her personal life to other employees”. We were then promised that we would receive the cream of the crop for a manger and that she was proud of us for sticking it out. After about 3-4 weeks we were assigned a new manager and this would have been mid August 2009. It was hard to trust a manager at this time, but we gave him the benefit of the doubt. As I took my first FMLA day and returned, I was called into my new manager’s supervisor’s office. I was accused of not following FMLA protocol and I was to be written up. Before this point nobody had informed me of the process I needed to go through to report that I was taking an FMLA day as my previous manager didn’t get together with me and HR to go over the FMLA process. This was done within a few days of my returning. From August to November 2009 when I would take my FMLA days, I would strictly adhere to HR policy on FMLA protocol. But upon returning to work, I came back to a hostile manager who would make snide and cutting remarks such as “if all of his employees would be here every day like they should the team as a whole would be better” he would also point out that “other academic counselors were being overwhelmed by his employees missing days”. I know for a fact that these remarks were geared toward me and one other academic counselor who were FMLA absent from time to time. I would also receive the silent treatment and the cold shoulder when I asked questions. I would get cutting emails telling me to do the research when I would email a question to the manager. I them reported this treatment to my new managers supervisor. She informed me not to bother her with petty complaints and take it to HR. I contacted HR to try to see who to talk to but was unable to get an answer as to who to speak with to file a complaint. It was under this new manager that I received the November 2009 review on January 2010. I received a second substandard review, and my FMLA time had not been taken into consideration again. At this time I was placed on a performance review and had until February 26, 2010 to bring up my substandard or be possibly terminated. During this time I was out most of the time on FMLA due to health issues that I ran out of time in early March, but was unable to return to work. On or around March 9th, 2010 I received a phone call from HR that deals with FMLA. I was also called by a person from an employee relations representative that is enable to fire employees. I then called both of them back and I was told that University of Phoenix would accept my resignation. I talked with the HR representative and the employee relations representative about me requiring surgery. The HR representative stated that she was and would willing to work with me to get me additional time off and then help me get back to work. All three of us were in agreement. On Friday, March 12, 2010 I was called and informed by the employee relation representative that the University of Phoenix had decided to terminate me anyway and that my services were no longer required. In the last year working for the University of Phoenix academic counselors have become required to do sales. We were required to ask for leads to potential students for other students. We were to take their names, addresses and phone numbers and turn this information over to enrollment. So basically said we were required to do enrollments job also, which is strictly to sale the University of Phoenix’s product which is education. SO I want to warn potential students and employees to really think about your decision to become a student or work for the University of Phoenix. You might just regret that decision, I did.
University of Phoenix [UOPX] Reviews & Complaints
Hello. I have been coming across alot of complaints and newer reviews on the internet! A whole lot of people, more than I can count on my hands, have been reporting Fraud/scam by you guys!! I also agree, on how none of the instructors are quick To reply, if ever! Only ones that do call or email, are the finacial dept (Hah.. I Wonder why?!… Money??? $ so pissed). I want to find a way to get all of my money back!! If not, I will contact my Lawer and/or attorney to take care of this personal matter for me!! =) Sincerely, Aivel avilez
University of Phoenix [UOPX] Reviews & Complaints
Hi My daughter was ripped by UOP and we are trying to get more people that were ripped off in the same way. Her story is that, she is a single mom and thought she was getting a pell grant, to not have to pay anything what so ever for schooling, Her enrollment counselor says in the notes at UOP, that he walked her thru the loan process and told her how much the pmts would be, etct…BUT he never did, he told her she was not getting a loan that it was just formality for in case she wanted a loan. She would have never signed up with UOP if she had known she was getting a loan. I specifically asked my daughter, if she was sure she was not getting a loan and she said yes, it’s all free, because she’s not working and she’s a single mom…well they screwed her and now they are saying that she owes $15, 000.00 in student loans and that “she signed” which she was TOLD to sign, that it was all formality. If we can get enough people, we will file a class action law suit. So if there is anyone that was told, they would not have to pay anything on a continuous basis from UOP, and now has to pay those loans, please email us our email for this issue we are using is: [protected]@gmail.com Hope to hear back from you Sincerely Sheila Robinson
University of Phoenix [UOPX] Reviews & Complaints
Hi, I went to Coleman for year in Computer Networking. Like the another blogger has already said the credits to the other schools like the Kaplan”s, etc. are non transferable to a real College. For me that doesn”t make any sense at all to go to Coleman College, etc. Why spend xxx of dollars if you can”t transfer the credits over to a real school like SDSU, etc ? And of course they don”t tell you that, you find about that after the fact. So since they don”t tell you that, all they care about is $$$ and nothing else ! ! ! And I would hazard to guess that the uop”s, etc are all like that. And the Certificate that you will receive once you complete the so called Coleman College, University of Phoenix, etc course or any other school like the other rip off schools out there . You might as well wipe you ### with it because, that”s all it”s worth. That is some very expensive toilet paper. Would I go there again if I had to had a choice to do it over again ? Hell no. Brian.
University of Phoenix [UOPX] Reviews & Complaints
I agree with all the ones who are complaining against university of phoenix, along with the other names they Call themselves, phoenix who i”m referring to. When you first start with the financial aid, i notice later on they have their on website for you to apply for financial aid. When you try to look at your information later on, you can”t access it, why, because it has locks beside it and you usually you would be able to access your personal information if it”s highlighted, well i was lock out of my own personally documents. I bought a lot of things to the admission counselor attention. He ask me, why did i want to go back into it for, to change something and i told him no. I stated to him if it”s my personal information i should be able to access it. He said you are right you should be able to access your own information, he said give me about two hours and we will get tech support on the phone to see how to get back into your information. I could go on and on, this is so hurtful very sad. I cried so many nights because of this, the ones who wants to go back to school to better ourselves and we have to go through this. I was excited when i started. I never seen an admission counselor, that was the academic, financial advisor professor all into one. I thought that the addmission counselor were to enrolled you and getting you comfortable with the school and navigation and so – forth. He was doing everybody job, that”s good that he is multi – talented but i felt that i should have contacted him when i needed him. I could write a book about all the experiences i”ve had with this scam hole. I know that it”s a lot of lawyers and higher authorities who are reading these complaints, i hope that someone can do something about it instead of just letting it sit here. We need help and guidance about what to do. I”m way behind on bills, almost got evicted, they don”t care it”s heartless and cruel.
University of Phoenix [UOPX] Reviews & Complaints
I am a Focus to Finish Scholarship recipient, and the new financial aid disbursement policy has negatively impacted my ability to receive the proper funding I need to comfortably complete my classes. The only reason why I took out financial aid and a student loan (although my school tuition is already funded by my scholarship) was to get by with my living expenses as a single mother going to school, now I am left in debt due to not receiving my financial aid when I needed it most (my disbursement was supposed to be October 30th, 2018, it is now November 25th, 2018). I contacted Financial aid, scholarship office whom sent my information up to the director of Financial Aid, in hopes he could release my desperately needed funding (that is in my student account). I was then denied. Not all of the students that attend school are financially set, some of use rely heavily on our financial aid to get by while attending class. Which leads me to my next point, (After asking for my financial aid to be released I was told it could not, because many students mismanage there money, so the school holds it till classes are paid for- but I am a scholarship student and my classes are already paid for). Withholding all of the students financial aid just because a select students mismanage their money is logical fallacy all its own. University of Phoenix has not taken into consideration the many financially responsible students the new policy has negatively impacted. What I see is a corporation that is forcing students to continue courses, withholding students needed Financial Aid and releasing in disbursements once courses are taken to cover the University own end. Its also a way to keep students in school granting more money to University of Phoenix”s pockets. I know the University says its to help students but I fail to see the help I am getting as a scholarship student. As a scholarship student, none of my financial aid is going to be covering any of my tuition. So I see no reason scholarship students should have to be under the same policy, exceptions need to be made for the release of Pell grants and student loans.
University of Phoenix [UOPX] Reviews & Complaints
I am a victim of hurricane sandy which devastated and transformed the lives of us all here in manhattan. I lost everything because i live on the first floor in an apartment building that was flooded out by the water rising over the east river and coming into our apartments. I am homeless, no computer or laptop, have no winter clothing and all my belongings were destroyed in my first floor apartment. I did everything in my power to check into my classes, submit assignments on time, participate in classroom instruction and post discussion question responses on time. I still received an “f” in my course of soc 120 even though i was granted an attendance excuse by the administration by joanne colosi, soc 120. This woman is not compassionate, sensitive to what we are going thru here in manhattan, inconsiderate and outright mean to give me a student who did everything in her power to be in classes despite losing everything in my life because of hurricane sandy. I did not cause this natural disaster and now i am being treated with disrespect and not even given consideration by joanne colosi for what i am still enduring being homeless and living in this shelter. Our electricity company here in nyc even made sure that i was given a letter stating that i am homeless and that my building is still unliveable and cannot be occupied by tenants as yet. Does that instructor care??? No she still gave me an “f” and is ruing my good gpa and has made it so that i cannot receive my financial aid disbursement which i am owed!!! Without that money i am unable to replace any of my computer equipment or clothing or find another home. She has no remorse or compassion for the new yorkers who are suffering still because of hurricane sandy”s devastation!!! I am filing a formal complaint with the university of phoenix”s administration and hopefully my grade will be changed!!! Lets see.
University of Phoenix [UOPX] Reviews & Complaints
I am currently a third year student at UoP. I am $31, 000 in debt. I recently (March, 2013) had to drop a class due to an unexpected health issue but instead of sending leave of absence forms, my academic adviser just put me in the next available class. Needless to say, I could not attended weeks one or two of this forced class. I have now, done more research on the history of UoP and I also believe they have misappropriated my federal funding to improve their bottom-line profit. This accusation alone should be a concern to someone at the Department of Education but I do not know whom I should contact. I have not officially withdrawn from this fraudulent for-profit school but I have currently been blocked from accessing my payment history information. I am very concerned I will become just another statistic and my current FASFA eligibility may be used or returned by them, which will leave a balanced owed on my account. I need help.! I am determined to finish my BS of Business, concentrating in sustainable enterprise management, but it will not be at UoP. Please contact me at [protected]@gmail.com if You have any information that could help me and hundreds of other people who have been defrauded by this institution.
University of Phoenix [UOPX] Reviews & Complaints
I am currently enrolled in this on line school and in my second class. They do not teach you, they give you questions and make you research everything. They say you are recieving a bachelor”s degree yet you have to attend four years…not to mention other thing that they do not tell you before you start. I would not recommend this for anyone! Now I must figure out how to get out and find an appropriate college.
University of Phoenix [UOPX] Reviews & Complaints
I am in debt to University of Phoenix for $2000.00 due to classses that UOP dropped me from, these classes were paid for by my student loan and the money was sent back to the lendor becuase the class was not completed. I have been trying to resolve this issue for nearly a year now. My account was transfered to a Corporate Collections Department therefore no one at the School will help me get my education back on track, all they will tell me is the money has to be paid to the collections depatment before anything will be done. Under advise of a financial counselor, I completed my FAFSA for the year and I am eligible for $5350.00 according to the FAFSA webite as of today 11/4/09 however a check cannot be cut because a school has not signed off, the school can’t sign untill I am registered for a class, I cant register for a class untill the past due balance is paid. I can’t pay the past due balance without my FAFSA, in addition I have a student loan that is accessible pending return to class, I have asked that my account be returned back to the school so that I may re-enroll at the school, I understand that I have a past due balance. What I don’t understand, is that between my student loan and my FAFSA the past due balance plus any current fund requirement will all be meet before my first semester has even ended, why the school refuses to pull my account back from collections when it isn’t even a third party collections agancy. It is still within the company. I find it hard to believe, being that I have worked collections for a great number pf years both 1st, 2nd and third party collections and know for a fact that a client can withdraw a single account at any point and time. If the Debtor is trying to resolve their debt with them directly. In this case that is what I am trying to do and I keep getting the run around by each department. I do not believe that having solid proof (NLDS), knowing full well, the school can get all their money owed plus future payments, they would still refuse to assist a student in trying to get their education and get their funds in the meantime.
University of Phoenix [UOPX] Reviews & Complaints
I am near the end of my 1st Master”s course which is a 6 week course. During this time, I have been in an uphill battle to settle my finances regarding my Bachelor”s Degree so as to get the ball rolling with my finances for my Masters. The last late disbursement should have been in my account 2 1/2 months ago. I call the finance department 2 to 3 times a week and my account has been accessed and looked at by over 5 people who are NOT my designated finance counselor. They have given me countless bad release dates and misinformation. I have only spoken with my actual designated finance counselor only about three times about my account to learn everything the other counselors told me was not correct. My late disbursement has been in review about three times for reasons they will not say. I have asked them if it was something on my part to be corrected, and they told me no, but still failed to give any information as to why. Needless to say, this is quite sketchy. I didn”t realize it until now after doing a bit of research, The University of Phoenix is actually facing a MASSIVE LAWSUIT for similar reasons! These people sound more like uneducated bank tellers than “Financial Counselors”. I have since begun my withdrawal from UOP and suggest anyone looking into seeking to continue their education, look elsewhere. These people act as if they are the federal loan department and display themselves as having authorities over you and your financial state rather than your counselors. This organization will create a smoke screen so thick, by the time the smoke clears, even UOP won”t know where or what they are doing! And as for the Academic Counselors, they are truly an absolute JOKE! They offer no council, no real understanding of course content, they only contact you if you have missed a class or online discussion check-in. My last Academic Counselor was possibly from Germany or Ukrainian so it took three times the effort to do anything given the language barrier! BUT DON”T GET IT TWISTED!!!…I EARNED MY DEGREE BECAUSE I DID THE WORK MYSELF TO UNDERSTAND EACH COURSE AND IT”S CONTENT!!! I feel bad for the actual instructors because I believe they mean well. Business organizations that are looking for educational options for employees, BEWARE! This is how UOP makes their profit, targeting those with established incomes. DO YOUR HOMEWORK BEFORE CONSIDERING UNIVERSITY OF PHOENIX!…OR ANY OTHER ORGANIZATION.
University of Phoenix [UOPX] Reviews & Complaints
I am now a former student of the UoP -Axia College Online program. I found out about half way through my Associates that they are stealing money from the Student Financial Aid system, and now charging me for courses that they have kept money for. I called my academic counselor two weeks into a set of classes to ask for a break due to a stress overload at work. Instead of giving my my true options (stop posting and be auto dropped, so I could take it later) she said there is nothing we can do, and said to push thru the class. Besides the fact that I”m terrible at math, the instructor for the College Allgebra course I was assigned to, could barely speak english. After failing the course. The UoP kept the financial aid money, and is now charging me for the class that followed that course, which they were also paid for, and I passed. They are justifying it by saying that they have to have the “credits” for the semester according to Title IV guidelines. After reading the Title IV guidelines myself, it actually says the school has to figure out a policy to deal with failed courses.. As far as I can tell, they have used this as another way to absorb money from Financial aid, and students. I”ve filed complaints with the HLC and the Inspector General for misuse/mishandling of the Student Aid Funds. I”m trying to transfer to another local college to complete my degree, and of course they are withholding my transcript for a charge of $1100.00 on a class they have already been paid for, have not sent any money back to my lender, and are somehow charging me for a different course that I passed? There are other multiple errors they”ve made, but I don”t have the energy anymore to list them all out. This is the major one, and has to be addressed! They are absolutely stealing money from the government and students.
University of Phoenix [UOPX] Reviews & Complaints
I am very unhappy with the way the UoP has treated me in regards to my financial officer. The original officer I was assigned seemed knowledgeable enough, but failed to tell me verbally that my aid would not cover the cost of my 4th and 8th classes. If I had been told this (although it is in the very small print of my contract), I would have kept shopping around for schools. Unfortunately I was laid off the third week into my first five week online class. My financial advisor was then removed from my case and I was assigned someone who refuses to return calls, doesn”t really seem to want to help, and won”t provide me with my options. I am going to contact my lender and see what recourse I have to completely get out of my contract altogether, as I really feel like UoP has cheated me.
University of Phoenix [UOPX] Reviews & Complaints
I am writing in regards to filling a complaint against University of Phoenix, In Summer of 2008 I enrolled in University of Phoenix degree in accounting The enrollment counselor gives me misleading and fraudulent information regarding my classes at time of enrollment. I was given schedules of classes for my degree. After take 4 courses at University of Phoenix I was informed by my counselor that University of Change my degree plan. My degree was change form Bachelors in Accounting to Bachelors in Business concentration in accounting all most of my accounting courses was eliminated. I have already filed my grievance with Office of Dispute Management but they have denied my request already stating that I have agreed in enrollment contract that the University has right to change my class courses any time. But I never sign a contract the enrollment contract I have request a sign copy with am I still waiting for it. Enrollment counselor gave me false and misleading information. I was enrolled as an on ground student and I sign up for ground classes only in La Mirada California Campus. At time of enrollment my enrollment counselor instead that all of my classes on my schedule will on campus in La Mirada Campus. Since I was given misleading and incomplete information at time of enrollment and University of Phoenix change my degree program eliminating my accounting courses since I need these courses to sit in for my CPA exam. I have to go to a different school to finish my degree. Office of Dispute Management has already decline my request for a full refund.
University of Phoenix [UOPX] Reviews & Complaints
I attended the University of Phoenix extension from 2000 to 2004. Before I left, they told me that I only needed 12 units to complete my degree, I had eight years from my start date to complete this [protected]), and that since the units I needed were all general education, I could complete them at any community college. If I didn”t complete this within the eight year period, all the units I accumulated at UOP would be voided. In 2008, realizing I was close to the eight year mark, I contacted the school in writing and asked for an extrension of time. They granted my request, saying all degree requirements had to be completed by January 1 2009. Not wanting to incur anymore debt by taking out a student loan to attend classes at UOP, I attended my local community college. I completed the units before Jan 1, had the college send UOP an official transcript. UOP received the transcript in Feb 2009. Since then I”ve had to submit at least two SAC (Student Appeals Committee) appeals to them to have my units accepted. Finally, in August of 2009, My Counselor from UOP called to inform me that my appeals had been denied because they didn”t receive the transcript by the Jan 1 deadline. In this same conversation, she offered me the opportunity to attend 3 more classes at UOP (one of which I”ve already taken) and then the degree would be awarded to me. It seems unfair thatthey can deny me the degree I”ve worked so hard for simply because they didn”t receive the transcript by a certain time, especially since they didn”t inform me of this from the begining.
University of Phoenix [UOPX] Reviews & Complaints
I attended the University of Phoenix in 2009. I attended two classes. I was very unhappy. I suppose I was very naive but I received little paper work and I was led to believe that my monies were grants. For the most part. I dropped out in January of 2010. I received a letter from UOP stating that I owed them $1.01. I found this hilarious and called and paid the charges. I have not heard boo. Not one single word from them since this time. Last year when I filed my taxes…which I have done every single year since I turned 18… the Department of Education took my entire refund. Our family is financially struggling and this was a devastating hit. I DO have student loans for another college I attended but they are in good standing. I had no idea what was going on. After calling the DOE, I was informed the monies taken were for UOP and that despite taking nearly $3000 from me, that I still owed them more than $18, 000!!! For two classes. And not only two classes but classes I am certain I do not owe for. I filed a dispute with the DOE. They turned my request down as I have no proof. As I have said, I got very little paperwork from them…and it had been so long I had thrown out the documents. I did file some other sort of dispute but have never heard anything back in regard to a decision. Is this legal? How do I fight this? How can I protect my taxes this year? How can I protect my husband’s taxes? I very much want my money back from last year but if that’s not possible I really need to receive my taxes this year as well as my husband’s.
University of Phoenix [UOPX] Reviews & Complaints
I attended UoP from 2010-2011, with the promise of graduating with a bachelors in accounting, and also job placement. I soon learned that the classes were not anything but chatting and replying to other students. I continued on with my classes, keeping a 3.8 GPA. During 2011, our home was hit by the tornado that came through springfield, MA, and we were placed in a home that had no internet for 18 months while our home was rebuilt. I was told to try the best I can to get to a computer to do my work. With 6 small children, and working as a schoolbus driver, it was very difficult to get access to a computer. Then one day, I went to sign in and my access was denied. Now, my students loans have gone to collections, and I am working with the ACT program, paying $5 a month just so that I stay in good standings, but it has affected my credit score in a negative way, and I am not able to obtain another student loan at any other school. I have no degree, nor an accounting career. Only a bad credit score, and a debt of $30, 000. I believe I am entitled to a loan forgiveness. Thank you Ara DeGray
University of Phoenix [UOPX] Reviews & Complaints
I became a UOP student in March of 2017 I couldn”t complete my paperwork there uless I signed up for a student loan. I was a single parent at the time with 3 teenages at home one being my nephew. I was making $25, 000 a year and on food stamps. I did FASFA the beginning of that year and qualified. I ended up with a $3500 loan through Sally Mae because of UOP not to mention only 1 of their credits transferred to another college. I am so upset with all this crap that I have been through with UOP it just makes me sick. I can only imagine how many others this has happened too!!! UOP hater!!!
University of Phoenix [UOPX] Reviews & Complaints
I began a Business Managment degree program with Univiersity of Phoenix in April 2003. I had only a few elective credits to complete before graduation in September 2006. I met with my “Academic Counselor” prior to deciding which elective test I would take to complete my credits. She suggested a literature test (which was very difficult), I took the test and passed with flying colors! 4 weeks later I received a letter from UOP headquarters telling me that I would not receive credit for the test I took as it duplicated coursework at UOP. I tried to appeal 3 times but was denied. I was so furious that I have not pursued finishing those credits unitl now. I just called UOP to get the updated test list and was asked if I had received the info about the UOP Bus Mngmt Program policy change. No, I have not. No email, no regular mail, no phone call. I am within my time limit of completeing my credits to get my degree (it is 7 years from your start date) but now I have to appeal to UOP to finish those credits without being forced to take 10 additional classes that are part of the NEW program at UOP. UOP is a joke, I would NEVER suggest that anyone attend as eduation is not important to them, the almighty dollar is.
University of Phoenix [UOPX] Reviews & Complaints
I began actual classes in april and was originally told that I would have my excess funds disbursed to me by the 2nd week of classes. I am now 6 weeks in and no money. I called and spoke to my financial advisor last week and was told that they received (and applied) my pell on the 9th (of may) and had received my student loans on the 18th and that I would have the money between the 25th and 27th (of may). On may 26th (yesterday) I noticed that only the pell had been applied to my account, so I called once again just to make sure my money was on the way, and much to my surprise, it still hadn”t been applied to my account. They”d had 4700.00 of my student loans for 9 days and still had not applied them to my account. I then asked my financial advisor if I could change the disbursement methond to direct deposit and if it would be quicker than waiting on a paper check, to which he replied “if you do dd, once the money has been applied to your account, it will be sent immediately through to the bank, but I will call you back this evening and let you know when to expect it.” needless to say, he didn”t call back. I logged into my checking account this morning and, of course, still no money, so I call him back. This time (less than 24 hours after I had spoken to him) he told me that by doing dd, it still wouldn”t be immediate, and would take 3-5 more days, but still couldn”t tell me why my money had sat there for 9 days without being applied. When I spoke with him last week I told him that I needed to know an aprox. Date because I had an electric bill that was past due (I have a 5 year old and a 4 year old, and no income) and was going to call my electric company and have it put off so that I could make sure I had the money. Yesterday, when I called him I told him that my cutoff was the next day, and he assured me that I would get the excess funds as soon as the loans were applied to my account. Now, i”m facing a cutoff today and still no money until, according to him, thursday of next week. Also when I first registered for classes I was told that it would take 1 year and 9 months to complete my associates in health care admin, and that i”d need to take a loan out for 9, 400 to cover what my pell wouldn”t. At no point was I told that the 9, 400 loan only covered the first 8 classes, and that to complete my degree I would need to take out more loans that I will not be able to repay. I think that it is very wrong that employees (enrollment and academic advisors) are lying to students, not being up-front about costs, tuition, and the amount of loans needed to finish your degree, they never return calls or emails, and only giving out the information that they deem important and are even lying (instead of telling the whole truth) to the students that they enroll. I am very upset and would like to know what, if anything, I can do about being jerked around and lied to from day 1 and who I can call to get this taken care of. If i”m not mistaken, weren”t there already lawsuits involving uop and pretty much the same issues that i”m having?
University of Phoenix [UOPX] Reviews & Complaints
I began attending the University of Phoenix/Axia College – Online Campus back in April of 2008. The representatives I dealt with all acted on behalf of the University of Phoenix and fed me a bunch of lies and deceit in convincing me to enroll with the University of Phoenix/Axia College – Online Campus. The major issue was with the University of Phoenix/Axia College’s Financial Aid Department. I believe that I was financially manipulated and cheated by financial aid counselors with the University of Phoenix/Axia College, simply to get me to continue attending the online courses with their university. I have battled with instructors in my virtual classrooms about how they conducted themselves and how I was treated overall. I was also not happy with their learning curriculum. I felt that the majority of classes that were said to be a part of my learning curriculum were simply implemented to add a value to the course. There were quite a few unnecessary prerequisites involving the course. I also felt that some of the prerequisites with theUniversity of Phoenix/Axia College – Online Campus were setup to “stretch-out” the course and overall cost a student extra and unnecessary monies in the long run. I continued to be manipulated by the University of Phoenix/Axia College’s practices and I listened to the advice of my enrollment counselors, academic counselors and financial aid counselors, only to eventually be financially cheated when I became fed up with the University of Phoenix – Online Campus. They used various tactics to persuade me to stay enrolled in the course and further try to obligate me on a financial level to their university. Time progressed and I got so annoyed that I had to even switch my said “Graduation Team” with the University of Phoenix/Axia College (which was no different than my original one). My new Enrollment Counselor, Academic Counselor and Financial Aid Counselor behaved in the exact same fashion. They both repeated the process of misleading me and deceiving me to continue my enrollment with theUniversity of Phoenix /Axia College. I was told by my financial counselor that I would receive substantial grants to accommodate my financial disposition at that time, which was not good because of the economy. My Academic Counselor simply followed the lead of my Financial Aid Counselor. I eventually reached a boiling point and I refused to continue to be manipulated by the University of Phoenix/Axia College, so I attended my last block of classes and I could not continue any further. I stopped attending the University of Phoenix/Axia College back in July of 2009 because of the profuse mistreatment I endured from their staff. Since then, the University of Phoenix/Axia College has manipulated my online records, changed my classroom attendance statuses in some classes and possibly even manipulated some of my grades. I have been unable to check or verify the pertinent details of my virtual classroom history due to everything being kept on their servers and my being denied access. This is how they manipulate things on their end, for the most part. I have also been experiencing the University of Phoenix/Axia College trying to bill me approximately $3, 000 when all of my student loans were with Sallie Mae and the U.S. Department of Education. I was also not able to officially withdraw from the University of Phoenix/Axia College, yet because they now threaten to cause me more financial hardship with my FAFSA loans by compromising the monies I already received for my subsidized and unsubsidized federal student loans. It is truly disappointing, but I have not given up.
University of Phoenix [UOPX] Reviews & Complaints
I began attending the University of Phoenix/Axia College – Online Campus back in April of 2008. The representatives I dealt with all acted on behalf of the University of Phoenix and fed me a bunch of lies and deceit in convincing me to enroll with the University of Phoenix/Axia College – Online Campus. The major issue was with the University of Phoenix/Axia College”s Financial Aid Department. I believe that I was financially manipulated and cheated by financial aid counselors with the University of Phoenix/Axia College, simply to get me to continue attending the online courses with their university. I have battled with instructors in my virtual classrooms about how they conducted themselves and how I was treated overall. I was also not happy with their learning curriculum. I felt that the majority of classes that were said to be a part of my learning curriculum were simply implemented to add a value to the course. There were quite a few unnecessary prerequisites involving the course. I also felt that some of the prerequisites with the University of Phoenix/Axia College – Online Campus were setup to “stretch-out” the course and overall cost a student extra and unnecessary monies in the long run. I continued to be manipulated by the University of Phoenix/Axia College”s practices and I listened to the advice of my enrollment counselors, academic counselors and financial aid counselors, only to eventually be financially cheated when I became fed up with the University of Phoenix – Online Campus. They used various tactics to persuade me to stay enrolled in the course and further try to obligate me on a financial level to their university. Time progressed and I got so annoyed that I had to even switch my said “Graduation Team” with the University of Phoenix/Axia College (which was no different than my original one). My new Enrollment Counselor, Academic Counselor and Financial Aid Counselor behaved in the exact same fashion. They both repeated the process of misleading me and deceiving me to continue my enrollment with the University of Phoenix/Axia College. I was told by my financial counselor that I would receive substantial grants to accommodate my financial disposition at that time, which was not good because of the economy. My Academic Counselor simply followed the lead of my Financial Aid Counselor. I eventually reached a boiling point and I refused to continue to be manipulated by the University of Phoenix/Axia College, so I attended my last block of classes and I could not continue any further. I stopped attending the University of Phoenix/Axia College back in July of 2009 because of the profuse mistreatment I endured from their staff. Since then, the University of Phoenix/Axia College has manipulated my online records, changed my classroom attendance statuses in some classes and possibly even manipulated some of my grades. I have been unable to check or verify the pertinent details of my virtual classroom history due to everything being kept on their servers and my being denied access. This is how they manipulate things on their end, for the most part. I have also been experiencing the University of Phoenix/Axia College trying to bill me approximately $3, 000 when all of my student loans were with Sallie Mae and the U.S. Department of Education. I was also not able to officially withdraw from the University of Phoenix/Axia College, yet because they now threaten to cause me more financial hardship with my FAFSA loans by compromising the monies I already received for my subsidized and unsubsidized federal student loans. It is truly disappointing, but I have not given up.
University of Phoenix [UOPX] Reviews & Complaints
I began going to Axia College of University of Phoenix in late August of this year (2008). I chose an online university because I would be able to essentially go to college with my fiance, whom also started at Axia at the same time. I had already spent two years at a local university in a major I did not continue pursuing; I had high expectations for this university. My fiance had the first problem that we encountered with the university. He was told he would pay nothing for his education by our enrollment counselor (we had all of the same counselors), because of his financial situation. I questioned this because it sounded extremely fishy to me. I called our financial counselor and asked him time after time to please tell me whether or not my fiance would have to pay ANY money. Only after I asked him, “So, will he owe anything after he gets his degree?” did he admit that yes, he would have a six month period in which to pay off the loans. Until this point, our counselors had told us that my fiance would be covered under grants only. (I have never been sure how the financial aid system worked, but I had always heard that students would have to pay off loans after their degree at the very least. I have never used financial aid, so I am not familiar with it.) My first problem was with an instructor in my first block of classes (a block is made up of two classes for a nine week period; it is comparable to a semester or quarter in other college terms). This instructor graded an assignment I turned in, and in the feedback, she told me that I did not include something within the assignment and that is was a requirement. I replied to her feedback and asked where I could find this requirement, as I included everything that needed to be in the assignment that was mentioned by the syllabus. She admitted that it did not mention it in the syllabus, but began to question my position as a student because I did not have critical thinking skills. I was confused by this, and replied once again that I thought critically within the assignment, but whether I used critical thinking skills or not, I could not magically know to include this “requirement” if it was not, indeed, a requirement in the syllabus. This went on and on, and I contacted my academic counselor to ask about the situation. To make a long story short, my counselor could not help me with the problem but told me that if my grade was more seriously affected by this, to let her know. In the second block of classes, both of my instructors were very late getting back to me or any other students when we left questions or concerns. In one class, my instructor did not answer the questions of four different students (whom all had the same question) until the day after the assignment (that had sparked the question) was due. In this case, the question was about a program the students had to use to take a math quiz, and I answered these student”s questions the night of the assignment because I had used the same program at the other college I had been to. I cannot imagine what these other students would have went through if I would have left it up to the instructor to answer. In my other class, a more extreme case happened. I left a question about that Sunday”s assignment (critical for me to know in order to complete it correctly) on Tuesday. My instructor responded the next day (but over 24 hours later; Axia has a “requirement” that instructors must respond within 24 hours or until their next office hours), saying that he would “appreciate it” if I read the syllabus because it can answer many of my questions. I responded, copying and pasting the syllabi”s explanation of the assignment (that did not include the answer to my question), and asking him, “Did I miss something here? I asked you this question because the answer is not stated in the syllabus.” That post was in the forum less than an hour after his original response. I posted twice more on Thursday, before this instructor”s office hours and after, reminding him that it was over 24 hours and I clearly needed help. I posted three times on Friday after no response, still; twice more to my instructor, and once to the other classmates, asking them if they knew something I did not. I posted again on Saturday, the day before the assignment was due and five days after my original question. After no response from my instructor, I called him, although he did not have office hours on Saturday. When I told him that I could still not find the answer, he seemed surprised. “Really? It”s not in there?” I said, “No, and I responded to your post multiple times. I copied and pasted the syllabus so you could see that it is not in there.” He responded, “Oh, well, I”m very busy with my other job. I work with computers.” I respect that this man has another job, and that he gets paid little to do his at Axia. However, I was paying a lot of money to go there, and expected an education, as they promised. After all this (I finally received my answer, five days late, over the phone), I asked another question of this instructor. After seven days with no response, I took it to my academic counselor. (I had emailed and called numerous times about this instructor.) Another long story short, she could not do anything more than submit a ticket into Academic Affairs; after no improvement, I researched the Academic Affairs department”s phone number (it is not readily available anywhere on Axia”s website, and it took me an hour to find it online. If anyone needs the number for whatever reason, the number to Cal Cohn, the current Director of Academic Affairs, is [protected] ext. 34132). Before I called it, I decided to withdraw from the University of Phoenix to end any further problems. I am aware of everyone having problems with this university. I found their numerous reports on this very site within my first week of going there. However, many problems were with financial aid (which again, I do not receive) or with instructors not replying (which I had not had problems with yet), and I wanted to get this degree so badly that I hoped my experience would be different. My main problems were with instructors that should not be instructors, period. I had one satisfactory instructor out of four; although this is not a long grace period for me to base this on, I think three less than satisfactory instructors out of four is enough to prove to me that I am not getting what I pay for here. Thanks to another person”s [redacted] on this site, I found the Official Withdrawal Form that I have already printed off tonight and am going to fax to my financial counselor tomorrow. The web address for this is axiafaw.phoenix.edu, and you must sign in (it is the financial aid website, so if you do not have financial aid, you have to register just for the site, as I found out tonight) and find the form. Print it out, fill it out, and then send it to your financial counselor. I would highly recommend reading your state”s official refund rules in the Academic Catalog. There is a refund called a pro rata refund that a student is eligible for if 60% or less of a course is completed. I am sorry for the long report, but I want everyone to know, who reads this, that I am just another person whom is extremely dissatisfied with Axia”s ability to exist.
University of Phoenix [UOPX] Reviews & Complaints
I believe the University of Phoenix takes their financial aid and then turns around and purposely drops and fails students to turn around and recharge them for the classes they have already taken. If anyone wants to make a formal complaint about University of Phoenix contact The Higher Commission Board at [protected]@hlcommission.org. Write them a detailed letter and attach any proof you have about your complaints. Make sure it is in cover letter form. Then contact the Arizona Attorney General and fill out a complaint form. Once again make sure to be very thorough. Then last but not least contact the BBB for Arizona. If enough people stand up and complain about this school then maybe someone will do something about it. If anyone needs any help please contact me at [protected]@gmail.com
University of Phoenix [UOPX] Reviews & Complaints
I can only enourage anyone thinking about attending the University of Phoenix to run as fast as you can away from doing so. After completing my MBA/Marketing with UOP I decided to continue with a Masters of Public Administration. I went through the process of re-enrolling and was told that my paperwork for the MBA/Marketing would cover my being certified for the MMPBL. I started my first class in the MMPBL, on May 26th and never did hear anything from the fianncial counselor about when my certification process was going to be completed and when I could receive my financial aid funding. Until one day two weeks into the class, I received a phone call that my file had a “pending” status because “there were conflicting numbers on my 2007 Federal Tax Return” and that I needed to get a Federal Tax Return Transcript from the IRS and fax it to UOP to remove the pending status. Mind you that this was the very same Tax Return that they used to certifiy me in 2007! I complied and got the transcript, scanned and emailed as attachment the same day requested. The next day I received a call from my financial advisor apologizing to me because research had made a mistake and that the tax return was fine!! I was so stressed out that I thought I was going to have a heart attack!! But wait — it gets better!! The next day I receive a call from the Sr. Financial Advisor UOP ( mind you I am now in my fifth week of class) who told me “I am so sorry, you are not eligible for any financial aid funds for they were allocated during the time period you were completing your MBA/Marketing and this is all UOP’s fault and we sincerely apologize.” I sat at my desk listening to this incompetent twit and thought told him that because of his lack of leadership and knowing what is going on with his staff — I am not in a financial crisis and I expect a formal letter of apology from him stating the facts as they happen and stating UOP’s wrong doing. I told him that he broke not only the bond of trust — he also ruined my credibility. I told him that I wanted out of the UOP without any financial responsibility. I dropped my class and I am until the day I die spread the message that if you play with the incompetents at UOP then you will soon become one. Stay clear of UOP and run towards another online university that believes in treating students with dignity, honor and sees us as human beings. AMEN!!!
University of Phoenix [UOPX] Reviews & Complaints
I completed my associates degree in May 2008 and after sending in the paperwork five different times still have not received my diploma. The quality of the courses was very poor and many of the instructors did not even bother to respond to any questions I had. I am in the process of contacting the State”s Attorney to see what charges can be filed against the school and if I can get my money back. What a joke. Please research well before you choose a school.
University of Phoenix [UOPX] Reviews & Complaints
I enrolled at the university of phoenix”s axia college. I was told that FAFSA would pay for most of the bills for my school and that I wouldn”t have any lab fees. Then I checked out a bill for 2000k+ for just the two classes I was taking. I was misinformed and mislead to to believe that I would pay just 2800 (quoted price) for the whole year of schooling and that it was a great learning experience. Then I started my first day. The whole process is disorganized and misleading (totally misleading, they lied and then avoided phone calls). I”m currently in the process of dropping my classes and trying to cut ties with this “school”
University of Phoenix [UOPX] Reviews & Complaints
I enrolled at University of Phoenix from [protected]. My main source of payment was going to be my GI bill. Unfortunatly the person I had spoken to never put in the paperwork, and had instead put me down for Financial Aid. He said that I would quallify for that season. Instead of financial aid, I was given a loan. Which I don”t recall ever signing up for. I recieved two checks at the end of my semesters, and I believed it was the remainder of my financial aid. Unfortunatly now that I checked my credit report I found out that it was a loan. I tried to call the financial department of University of Phoenix to find out what happend, and the young lady that answered my call was not helpful at all. She informed me that I had signed for the loan. I requested a copy of the sheet, and she refused to produce the copy. Her response was: “You should have kept a copy for your records, I”m not going to send you one.” I tried to explain to her that I don”t recall signing anything, which is why I was trying to request the form. I could see that her agitation was increasing, so I requested her supervisor. I left the supervisor a message today at 1:30p 5/30/13. My main frustration is that I was signed up for a loan without my approval, and the only reason I had enrolled in this University was because they accepted my GI Bill. I joined the military to not only serve my country, but to be able to go to college without student loans. This is just a huge slap in the face to me and my family.
University of Phoenix [UOPX] Reviews & Complaints
I enrolled in University Of Phoenix in July of 2005. I lost my job a week after enrolling. Three weeks into class and still not able to find a job near home and running out of money to even buy groceries, I took a temporary job for the summer 5 hours from home and I was to stay in a motel they provided. I told my counselor I would try continue if I could get access to a computer. I do NOT have a laptop I have a desktop. My desktop was 5 hours away at an empty house with the “software” needed for the classes. Which is Outlook Express for the “attendence participation” (threaded discussions 6 times a week) and to email my professors my assignments, and Microsoft Works to type the said “assignments”. But I still tried to keep up with the classes using computer access at a library and typing my assignments on yahoo mail. It was extremely time consuming and I hogged the computer at the library trying to post all this. That is IF I could get into the library before it closed. There was really not much I could do about the “participation” portion and I started failing for bad attendence (have to “participate” 6 times a week) and even the assignments typed up were not good enough for they HAD to be typed in Microsoft Word and sent to their Outlook inbox in an attachment only. So I requested a temporary leave of absence until I could get back home after the job was complete. My counselor said that would be alright, I just had to clear it with my professors. I sent an email to the professors, via yahoo of course since I did not have much of a choice. And I recieved no reply back from either one. When I returned home a letter was in my mail box on behalf of University Of Phoenix, saying they wanted the full amount of my student loan of $2, 625.00 or it will be sent to a collection agency. When I called my counselor back to ask “why?” he stated, (coldly I may add now that I am no longer a student my best interest is not at stake) that it was the deciding factor of the professors and they did not approve of my leave of absence and “dropped me failing” instead of “withdrawl passing” and if I were to check my OUTLOOK inbox I would have read the denial of withdrawl and the copy of my request, stated I quit participating in JULY (?) and it is now my responsibilty to pay the loan back in full. It isn”t as if I wanted to quit. I wanted to finish, but I needed a computer and the professors cared more about being paid than actually assisting a student who was clearly have a difficult time. Now the defaulted loan has been sent to collections and there was a GARNISH of my federal taxes snd wages.
University of Phoenix [UOPX] Reviews & Complaints
I enrolled in University of Phoenix In June 2005 I drop in January 2007 when I found out that my enrolledment councelor gave me and multiple students false advising about gratuating from college. Dave said we would finish college in 2yrs and I would get my Bachelor degree in Criminal Justice but it was all a lie. They just wanted to enroll students and rip them off!!! I think that is one of the worse colleges ever. All they do is lie and get your hopes up. After I drop my class they are billing me for it even though I din”t attend and now when I am trying to go to a new college they won”t give me my transcript since it”s on hold because it”s in collections. I don”t know how they expect us to pay for a class which we never even took. University of Phoenix is a rip off. Who ever has probles with them should contact the Better Bussiness Bureau [protected] or their website www.bbb.org
University of Phoenix [UOPX] Reviews & Complaints
I enrolled in UOP received a loan for 20, 000. I was informed that only half of my loan could be disbursed based upon credit hours. My 1st disbursement was (10, 000) 7, 000 was mailed to me and the school used 3, 000 to cover the cost for the class which I was enrolled in. UOP states that the other 10, 000 of the original (20, 000)loan was returned to the lender. I am now in repayment status repaying the loan, but have received several letters saying that I owed UOP 7, 600 in addition to paying the lender and if I do not pay UOP this will further damage my credit and prevent me from pursuing another school. Upon withdrawing from this school I had a 0 balance and all my fees were paid with loan funds. How do I defend myself knowing that this is a scam. I received a loan and I should be required to repay only the loan back not the school.
University of Phoenix [UOPX] Reviews & Complaints
I enrolled in what I thought was the University of Phoenix for online classes to complete an Associate’s Degree that I had never found the time to complete back in September 2009. It wasn’t until they had me hooked that I realized I would be attending “Axia College.” I started having problems almost immediately with counselors talking in circles and “misunderstandings” alsmot right away. After a month long battle with getting my previous college credits accepted towards my program and paying for PLA (Prior Learning Assesment) credits, I began acing my classes. I have now completed 5 blocks of classes with all “A’s” with the exception of 1 Math class; my final grade was a “B.” Recently I informed my counselors that I needed a break because I was under medical care. I withdrew from my classes and received a 2 week break. Almost immediately I was informed that I would need a surgical biopsy, which I promptly reported to my counselors at Axia College right away. Since I had already used up almost all of the first 2 week break, I requested another break with hopes that the results of my biopsy would be good news – meaning I would be fine and able to return to classes on October 12, 2009. I had my surgery on September 28, 2009 and my Academic Counselor Erin M. called me less than 24 hours after my surgery she said to “make sure I was on track for my classes on October 12.” Needless to say I was annoyed that she was bothering me with this nonsense when I had informed her of my surgery, date, time and location; as well as specific medical information relating to the surgery. (I flet like they were questing my intregrity!) I received the results of that biopsy on October 8, 2009. Well, the news was not good. I was informed that I had Follicular Lymphoma and would require approximately 6 months of treatments – meaning a possible combination of radiation and chemotherapy. I took a day to process the news, call family, friends and loved ones and then I sent an email to my counselors at Axia College informing them of my situation, as well as providing documentation from my surgeon and doctor. I informed them at that time that I would need to take time off school while I received treatment for Cancer. As per my usual experience my Academic Advisor did not answer my email right away, as “she was out of the office.” (Over the past year I found this to be the case every time I needed to chat with her – all I can say is I hope she isn’t terminal because Erin M. is out sick at least 1 – 3 days almost every week! Anyway, I tried to follow up with a phone call on Monday because I was supossed to start my classes, and I wanted to make sure they knew I would not be starting.I waited as Monday, October 12 was a holiday. (I also informed them that I would be seeing my Oncologist for the first time Thursday, October 15, 2009.) Tuesday, October 13, 2009 I spent most of the day creating a durable power of attorney and researching cremation plans and costs “just in case.” After a long and tearful day my Academic Advisor (Erin M.) and my Financial Aid Advisor made a conference call to me. Can you imagine my outrage when they told me they were calling to “make payment arrangements” for the classes I withdrew from because I was ill. I told them to “shove their payment arrangements where the sun didn’t shine, and promptly hung up on them. I learned early on with these people to get everything in writing, so I kept each and every email I sent or received from anyone at, or affiliated with the school. Erin M. has tried to tell me that she was “unaware” of my situation when I told her I was angry with her timeing and her lack of sensitivity relating to my sudden onset catastraphic medical situation. (I know I kept her informed and I have the emails with dates and time stamps to prove it!) The bottom line is in life Cancer trumps everything but money owed to University of Phoenix. It seems as long as they get their money, all is right with the world. Be forwarned! You could be going along in your everyday life, find a lump on your neck and find out you have Cancer too! God help you if you are enrolled in University of Phoenix, because they will call your graveside to “make sure you are on track” and “make payment arrangements!”
University of Phoenix [UOPX] Reviews & Complaints
I enrolled with the University of Phoenix in 2006. The classes and everything fit my schedule, and everything was going well. I have been in the army sine 2005, and was deployed in March 2008. I took my last class in December 2007. Well i am still currently deployed over seas. I decided to try to refinance my motorcycle before I get back. The lady from the bank contacts me and tells me she is sorry she cant help me but my credit score is to low. I check my credit online, and the University of Phoenix has sent me to collections for my student loans. I contact them and they say that cant even talk to me about it because it has already gone to collections. So I contact collections and tell them what they have done and that I am deployed. All student loans are put on hold when you are deployed. They said they tried to contact me starting in September of 2008. I told them there is a good reason you could not reach me, I am over seas with the army. So they told me the only way they can help me is to write them a letter, so i have done so, and am waiting for a response. If they do not fix my credit and put things back the way they were before i left, my next step will be to contact J.A.G. It just really bothers me that I have to go through this, as if being deployed and away from my family for so long was not bad enough! I am open to suggestions on how this can be fixed and not happen to anyone else. If you would like feel free to shoot me an email if you have any ideas. [protected]@aol.com. Thank you
University of Phoenix [UOPX] Reviews & Complaints
I feel heartfelt regret to read all of the unfortunate outcomes on the predations of PSU “staff” on people looking to better themselves. I myself was eyeing the site and thinking to myself this sounds too good to be true for the price, all the memberships, and apparent sheer amount of certification I can attain for my fledgling professional career. I did not spend any money because of that and the site looked rather sorry and hastily put together to just look like it had all the answers without any professional touches to its design. Also the name Phoenix State University is an attempt at corrupting the acclaimed University of Phoenix”s title. I also noticed when I input: “how to become a gunsmith” into Cortana; my Windows 10 “digital assistant”, PSU was the very first result. Odd. Good luck to all of you out there.
University of Phoenix [UOPX] Reviews & Complaints
I feel like with all the complaining going on most of you people are just whinners. As I am reading your compalints I notice that some of your complaints are pathetic. UoP was went over most of these things with me and I still decided to attend. The one person who hasn”t received a dime to buy drugs and now has to use their daughters child support. Well UoP did let you know that finicial aid takes anywhere form 45 to 90 days. I did the calulations, you are no where near it. You just started school. Also the people requesting transcript (pay for them) if you want to get out an agreement that you as an adult sign up for. Just pay for the damn transcript. I have not read one legitamate complaint on this website it”s ridiculious.
University of Phoenix [UOPX] Reviews & Complaints
I had a and am having a bad experience with The University of Phoenix, that seems never to end. I enrolled in courses apx. 2 years ago; and had to drop the courses due to a serious illness. That”s when the U of P run a round begun. Several of U of P advisors told me to “see how, it goes, give it another try” this before you drop courses, and stonewalled me into dropping my course in time to receive a full refund. And even in the final response letter to the incident. The University, notes: “He stated that his reason for withdrawing was “work responsibilities”. I attempted to withdrawal from my classes, E-mailing and leaving voice mail message for my U of P financial advisor, with no answer, until he called me to put me in collections… University of Phoenix enrollment tactics have also been reported by: PBS, ABC New, and NPR radio. www.youtube.com/watch?v=nhb5as73rqc
University of Phoenix [UOPX] Reviews & Complaints
I had noticed that my grade had changed on the site, I asked the instructor she said that she had not been on the site, and I asked my academic instructor she did not know, and was unconcerned about the issue that I was having someone had changed my grades. So waiting until the last minute for my grade to post, I had grades of 2 points coming from week 3, week 5, so when she decided to grade my work she graded the final exam first which gave me a total of 67 points, not sure how many points she gave me for anything else since I was locked out and have to sit out for 6 months before I can finish my classes, it is something fishy going on no one would talk to me about the issues at hand. How do I know what points I was given if I can’t see my score, I am locked out.
University of Phoenix [UOPX] Reviews & Complaints
I had signed up with university of phoenix in june of 2009, i was told dont worry about anything financially that for sure i would be eligible for financial aid and that i am already eligible. So i started class and in my first week financial aid is giving me crap about my taxes and my marital status. I use to live in kansas where common law was recognized and now i moved to california and california has to recognize it. But that [censored] financial aid dept for university of phoenix said it does not and that i had to correct my taxes which i filed correctly. They said they will never accept me for financial aid until i file a 1040x and i emailed my “finance advisor” which he didnt do crap for me. Told him i filed correctly and i have nothing to fix and he said well sorry if you can not get financial aid then you cant continue school. I was like what the hell. . . Then he told me i owe for the two weeks of school that i attended online (Axia online) . So now i owe 344. 50 for something i was told not to worry and i was already approved by my enrollment counselor which was some young kid. I should of known when i met him because he was like a sales person if anything ! So i basically signed up to get a bill “for free”” yippie for me !!! Anybody thinking about signing up with university of phoenix please do not they are scam artists and frauds ! They will lie straight to your face, rushing you to sign up. And when you sign up they dont bother with you anymore ! So please please please do not sign up with university of phoenix. . . Of course unless you want a free bill to pay !
University of Phoenix [UOPX] Reviews & Complaints
I have a PhD and decades of teaching higher education and was accepted to teach classes on line and entered into the faculty training last week. There were 11 additional people. I was shocked when the trainer showed discrimination by allowing a candidate to complete an assignment – I had the same computer problem, and she did not offer me the same consideration. When I questioned this she, without my permission, took my personal comments out of context, degraded and humiliated me by forwarding them to the rest of the class, thus creating a hostile work environment. My complaints to their internal reporting system would not take my formal filing, thus I forwarded a cease and desist warning, and am working within the state employment agencies between my state and Arizona. It is also noted, for students who go there, that actual student emails and comments were posted for faculty to review during training. These were not altered in anyway and I am sure they do not have the students” permission to utilize these. In addition, I now find out the required training is voluntary and I will receive no pay for the over 57 hours I put in. Please let me know avenues you may direct me in aside from the employment agencies that I may also register my complaint with.