My family purchased a Groupon with this business offering ~$35 for 3 bedrooms and a hallway, it was a basic cleaning. They came around 11:30, which was fine since they said between 11am-1pm. We Rug Doctor ($30 from Safeway) our carpets every three months because we have two dogs and all three rooms have beige carpets, the rest of the house is hard wood floor. We asked Alex, the guy performing the cleaning, to clean our family room rug in lieu of a hallway since there was no hallway carpet. All bedrooms have a queen bed, nightstand, dresser and one has a reclining chair, so he was cleaning the carpet around these pieces. The bedroom sizes are roughly 11×13, 10×12, 11×10. He kept pushing the extra $75 deep cleaning charge because he saw that we had animals and if we did not the carpets would not get very clean. He was annoyingly insistent and kept putting off doing the job until we did so. So we caved in. Granted, the carpets look great. Same performance from a Rug Doctor, we just did not have to do it. Before he left, he asked if we could write a Yelp review and give 5 stars and a positive review. He said there would be a discount. There was no discount. He actually would not leave until the Yelp page was pulled up on the computer. Luckily my dad did not have an account and I said I couldn’t remember my password and that we would definitely get to it…well I did. People should not feel pressured into giving a company a review and the company should not suggest what type of review to give. This is an unethical practice and Alex is abusing the Yelp system The customers who have been giving 5 star Yelp reviews are also abusing the right to honestly rate a company on this site. You should include that the company asked that review from you. Yes he did a good job in cleaning the carpet, but he scams you into buying the Groupon, corners you to pay more, if not he will do a shitty job (see other reviews) and then coerces you to writing a rave review with him their breathing down your back. After posting this review on Yelp, Alex drove back to my house and told my dad that he would reimburse him $40 is I would modify my Yelp review to be more positive and with at least 4 starts. My dad was just happy to get money back at the cost of his or my moral obligation to post honest reviews. SO here I am on this website telling YOU the honest truth. Be Aware of ALex and this company. .
Do you feel you’re having hard time dealing with your daily life? Any decline in your level of functioning? PEC (Psychiatric
I had an absolute horrid experience with Intelliloan. They called me for two years telling how they would be able to secure a re-fi by
I completed an application online. Unbeknownst to me when completing the application process, I was required to sign all the truth in
I buy lg smart tv and i pay with debit card and i canceled but not refunded my money and i checked in my account after 19 days after i
Previous Review Next Review
Rick Tull, Jr., the CEO of Design With Artisan contacted me on January 31, 2019 to design a website for his client. | The working
Are you struggling with relationship issues? Do you want to make changes in your life, but are unable to? You can overcome depression,
Are you feeling stuck or lost? Are you in a relationship that you know you should get out of, but you don’t know how? Are you
This complaint and/or review was posted on HolySmoke.org on 01:20 am, July 20, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/usa-carpet-cleaning-review/.
The reviews & complaints posted about USA Carpet Cleaning was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about USA Carpet Cleaning as per Section 230 of the Communications Decency Act.