BEWARE of VAYAMA.com and it’s parent company: TRAVEX International B.V. We paid $3000 to Vayama.com (via Kayak) for 2 round trip on Lufthansa Airlines to Israel with trip dated for last October 2014. Our Israel Tour Company cancelled our tour due to “Unsafe Conditions”…they returned our money. Due to no tour we cancelled our flight at Vayama.com and were told we had “one year to rebook to same destination $100 fee to Vayama.com. and any cost increase in the ticket OR we could change destination for $300 each fee and $100 fee to Vayama.com and any cost of the ticket increase. BOTTOM LINE… We attempted to book a new flight to ROME IT via Viama.com trying to salvage some of the $3000. Viama.com customer service id quoting that they want the follow EXTRA for Rome airfare: Airline Change Penality per person $300 (600 for two) Vayama Service Fee per person $100 ($200 for two) ADDITIONAL AIRFARE per person $2770.00 !!! ALL OF THIS ON TOP…of the $3000 thay already have of ours for the flight!!! 3 additional phone calls to Vayama and they DO NOT BUDGE! We are being RIPPED for the entire $3000….flushed down the outhouse! THIS IS A RIPOFF oo STEROIDS!!!! $3000 FLUSHED and into the pocket of this RIPOFF COMPANY!!! BEWARE of Kayak, Vayama, Travex!!! Steve Hefner CEO of Vayama…..SHAME ON YOU AND YOUR KIND! PS: FIVE airlines will get us to Rome on our dates with ALL NEW tickets for under $3000.00 per person including Lufthansa!!!!
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